U

Visitor

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2 Messages

Thu, Jul 15, 2021 12:12 AM

Cannot turn off closed captions on streaming

We cannot turn off closed captioning on xfinity stream through fire stick.   Only xfinity is affected. Other apps are fine 

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Accepted Solution

MNtundraRET

Expert

 • 

4.6K Messages

2 m ago

While watching a streaming movie, etc., press the select button on remote.   You will see a command line under picture.   Select the CC icon to turn "On" or "Off" for closed captioning.

Accepted Solution

Visitor

 • 

2 Messages

2 m ago

Thank you so much!  This was exactly the information I needed.  Really appreciate your help. It worked!  

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