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Visitor

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2 Messages

Thursday, July 15th, 2021 12:12 AM

Closed

Cannot turn off closed captions on streaming

We cannot turn off closed captioning on xfinity stream through fire stick.   Only xfinity is affected. Other apps are fine 

Accepted Solution

Gold Problem Solver

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5.9K Messages

3 years ago

While watching a streaming movie, etc., press the select button on remote.   You will see a command line under picture.   Select the CC icon to turn "On" or "Off" for closed captioning.

Accepted Solution

Visitor

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2 Messages

3 years ago

Thank you so much!  This was exactly the information I needed.  Really appreciate your help. It worked!  

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