A fellow came to do some repair on what we thought was my modem, but it turned out to be a connection outide that was found weeks later. My problem is that the initial repairman reset my login settings to my modem and I can no longer access it from the home page. Would a hard reset work or should I

I see that TVLand is suddenly no longer available in the Popular channel lineup. I have reviewed my last 3 monthly bills and I do not see any notice of this change. Now I’m wondering what other changes have been made with no notice. With all of the communication options available I do not understand

I have had orange flags in my back yard since last summer. I know that cable was being laid in my neighborhood and I witnessed them working in my neighbors yard a few months ago but they never came to mine. Can I remove these flags? Will cable be laid in my yard?

I have had multiple service outages in my local area that have caused my internet to be out during the middle of the day for an hour (11/30/20, 12/1/20, and 12/8/20). I had to setup my mobile Tmobile hotspot so that I could continue performing remote learning for my middle school students. Tmobile c

All local channels stopped working on streaming app on roku and on Android phone.... 3 days ago. Reset, Uninstalled and reinstalled and same outcome

I want to stop receiving CNN and MSNBC. Can I delete these channels and get charges for them removed from my bill? They don't provide news and are a waste of money. Thanks.

Direct message please

I had been using directv for my tv and xfinity for my cable internet. I decided to use xfinity for both and canceled directv. I was given a wired tv box from the xfinity store and was told to have a technician come out to hook it up as I wasn’t sure what kind of connections I have where the tv is. T

Hi All, I have a NETGEAR Modem, NETGEAR Nighthawk mesh network. Have Internet only plan. I bought a couple of MOCA 2.5 adapters and a POE filter. Trying to figure out how everything gets setup. Since I am not using Cable TV boxes, can I install the POE filter onto the Cable going into my modem? Do I

Is it possible to get internet data usage metrics broken down daily? I can see the monthly view, but this is not helpful to me.

I have an SB6141 that I’ve been using forever. It got 400mbps download when I had the 8/500mbps service (which I signed up for in ‘21.) and I knew that was the maximum of the modem, which I was fine with. But I recently switched to 12/200 service instead and I’m only getting 100mbps download, tops.

I noticed today that after reading a thread, when it goes back to that forums list of threads, it does NOT clear the blue bar. The only way to clear it is to choose the "Mark all as read" option. Also, when I went into this forum, the summary screen said 0 new messages, but 4 had the blue bar.

Last 3 days been promised help, all it’s been is a waste of time with billing the amount of people you go through is insane they said something is done and it’s not then you ask for a supervisor and it’s the end of the world they really don’t want to talk to you

Are there any connectivity gurus out there? I can’t get either on my satellite boxes to connect. I’ve spent over 4 hours on the phone with Comcast sending signal after signal with no joy. See this document for details... if this forum allows me to paste a link: https://documentcloud.adobe.com/link/t

I recently activated comcast internet and TV service. I use my own internet network equipment, and it worked fine previously on a separate Comcast account at the same address for years. The new account came with a new TV box that no longer uses a physical coax connection for service, and instead is

I have Premium DVR Service, but I don't think I need it anymore. Is there a way to check my cloud space and see if I can cancel it? Looking to save some money by removing it.

I was able to activate my Peacock Premium subscription without any problems. How do I upgrade to Peacock Premium Plus? Here are the problems that I am running into: (1) I do not have a Xfinity TV box (e.g., Flex), nor do I want one; (2) there does not appear to be another way to get the Plus upgrade

Some emails from friends in my address book are directed to my Trash folder. Please assist ? Lou

I have four X1 boxes. One is a new XG1v4 I got last week as a replacement and Apple TV doesn't load on it. The screen parks on the app logo and never goes to the content. The other apps load on that DVR and I can get to Apple content just fine on the other three boxes. I've power cycled the box and

I've been getting Internet Essentials for a few years, and was sent a letter telling me I needed to renew my eligibility. I ran into problems with their website (it wouldn't recognize my existing account, then kept claiming my state doesn't participate in National Verification, then directed me to m