New Poster

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1 Message

Wednesday, June 3rd, 2020 12:00 PM

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Can we drop CNN and MSNBC Service?

I want to stop receiving CNN and MSNBC.  Can I delete these channels and get charges for them removed from my bill?  They don't provide news and are a waste of money.

Thanks.

Accepted Solution

Expert

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31.3K Messages

5 years ago


@carrs580 wrote:

I want to stop receiving CNN and MSNBC.  Can I delete these channels and get charges for them removed from my bill?  They don't provide news and are a waste of money.

Thanks.


Sorry, you cannot remove channels à la carte from your package unless they are premium channels.

Problem Solver

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821 Messages

5 years ago

If you have parental controls available, you should be able to block them yourself. However, as already answered, you can't have them removed and your bill reduced as a result. (Imagine how many people would demand that all of the ESPN channels be removed, and them claim that it should save something something like $10/month.)

Gold Problem Solver

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25.9K Messages

5 years ago

Set up a favorites list of channels you DO like

New Poster

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3 Messages

4 years ago

I would like to drop them too...Guess I will just keep telling Comcast Ali want to drop them and cancel other premium services until they get the message...or drop Comcast altogether.
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