Andyross's profile

Gold Problem Solver

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7.9K Messages

Tuesday, May 7th, 2019 6:00 AM

Closed

Forum not properly showing read messages as read

I noticed today that after reading a thread, when it goes back to that forums list of threads, it does NOT clear the blue bar. The only way to clear it is to choose the "Mark all as read" option. Also, when I went into this forum, the summary screen said 0 new messages, but 4 had the blue bar.

Accepted Solution

Gold Problem Solver

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7.9K Messages

5 years ago

Whatever it was seems to have fixed itself. It started working properly a few hours later.

Retired Employee

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5.9K Messages

5 years ago

@andyross,

 

Thank you so much for letting us know. We sincerely apologize for the inconvenience this is causing, we are happy to investigate this further. Would you mind please share the details of your browser in which you experienced this (including version info), the details of your Java version, and the boards where you experienced this? 

 

Thanks again for all your help identifying and working to resolve this with us. 

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