Frequent Visitor
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21 Messages
Modem login
A fellow came to do some repair on what we thought was my modem, but it turned out to be a connection outide that was found weeks later. My problem is that the initial repairman reset my login settings to my modem and I can no longer access it from the home page. Would a hard reset work or should I go and trade in my modem. Thanks in advance!
Accepted Solution
EG
Expert
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106.9K Messages
3 months ago
Yes. Hard reset the device to factory defaults by pressing and holding in the recessed reset button on the rear (or use the WPS button if it doesn't have a reset button hole) for 30 seconds. The user name and the password will now become the defaults of admin and password, or what's on the label on the bottom or back. As an FYI, you will lose any customized settings, and they will need to be re-configured from scratch.
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EG
Expert
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106.9K Messages
3 months ago
My pleasure !
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