Official

Accepted

Unanswered

Advanced Filters

Search Results (338)

Relevance
Selected Relevance

Thank you so much! This worked for me. I have the model QN65QN90AAFXZA and the USB update from Samsung fixed my xfinity app problems. :)

 to the conversation: 

0

TVAPP-00148

I just encountered error code TVAPP-00148 on the Xfinity Stream app on my Samsung TV. Worked fine for prior 6 months. App streams fine on other devices and tvs. Tried turning off/on tv and deleting/installing app on Samsung tv.

Question

Sound cuts out every so many minutes gets annoying. Only happens with watching TV does not happen when using the Blueray or watching movines from a usb stick.

 to the conversation: 

0

0

X1 Technical Issues

Welcome to the new "X1 Technical Issues" thread. We ask that you post all of your X1 related technical issues (Audio, Set Top Box, etc.) here. Below, you will find links to X1 Help articles that may assist you in resolving your technical issue: Xfinity TV: Basic Troubleshooting Find and Troubleshoot

Question

Since the wi-fi disconnects, I'd try wired and see if that helps. (If you have a laptop without Ethernet, you can get a USB to Ethernet adapter.)

 to the conversation: 

0

Suddenly unable to connect to VPN

I am suddenly unable to connect to my work VPN on my home network (using FortiClient) after having no problems for years. My employer help desk worked with me to troubleshoot - we checked my settings, restarted my computer and network, and tried connecting via hotspot. On the hotspot, the VPN client

Question

I have yes. What does that matter?  I still like to be able to use the channel up and down   Look, does an IR extender plug into the USB or what?

 commented 

6 years ago

 to the conversation: 

0

0

IR extender for cable box Xg2v2-p

can i plug an IR extender into cable box Xg2v2-p using the USB port? are these free? I love this: "An IR Extender or IR Receiver is included with your TV Adapter equipment. Not all of our equipment comes with an IR Receiver." didnt come with ours anyone ever try this? the old equipment had like a mi

Question

Few things I would try. (1) Turn off VPN from other devices. As in my case, just one device can be VPN at a time. (2) Try with USB tethering to see if it works. This is to see if the issue is on the computer or the modem. (3) If USB tethering works,

 commented 

4 years ago

 to the conversation: 

0

0

VPN on Windows 11 PC

I am trying to set up VPN on a new Windows 11 pc. I have port forwarding set up to send to a VPN server I have installed. My mac, Iphone and Ipad works just fine. My windows PC wont. Any suggestions?

Question

Hello there. I did fix the issue. I am getting speeds of around 200 mbps regardless of the test used. To make a long story short. Decided to upgrade the router I was using, this included adding dedicated nics instead of using usb ethernet adapters.

 to the conversation: 

0

1

Speed test

There is discrepancy when testing speeds. Using xfinity test or Oakla I get 30-35 maps consistently. Using Mlab I get 190-200 mbs which is supossibly what I am paying for. Verizon gives me the same as Mlab, and if use fast.com I get 80-90 mbps. A 10 to 15 percent is perhaps expected but 6 times lowe

Question

oof. That's annoying.  You would think XFinity's modem/router should be in bridge mode. kudos on the usb ethernet adaptor for a new mac address idea.

 to the conversation: 

0

0

Motorola MB8611 and Firewalla Gold Router. DHCP not work on Xfinity?

I've used NetGear and LinkSys routers for seven years on ComCast Xfinity. Acquired a Firewalla Gold router/firewall to tackle a problem where I have to cycle power on everything weekly to keep Siri talking and the doorbell working. I can't figure out why your network can't accept DHCP from a storied

Question

You possibly can get a cheap usb wireless adapter that can be configured as an access point, that has that b band, windows can share a connection, possibly connect to it that way,…

 to the conversation: 

0

0

Trying to get my router to allow 802.11b

I recently dug up my old Wii and im trying to connect to the internet. It shows that the Wii requires 802.11b frequency I believe. Is there anyway to allow my router to allow 802.11b

Question

You can get a usb high speed adapter for under $15 that works with both 2.4 g and 5 g sorry my other suggestions didn’t work, they have worked for me in the past

 to the conversation: 

0

0

USB Wireless Adapter can't see Network

I just swapped out the older xfi gateway with the new xfi gateway (Arris TG4482A). All of my devices had no problem reconnecting to the network except for a desktop with a Belkin wireless USB adapter. It can see my neighbors networks, but not mine, it doesn't show as an available network. The adapte

Question

Yes you can still use home hotspot if device has 5ghz 802.11ac Wifi Most older devices only 2.4ghz wifi so they can't see or connect to hotspot anymore. Would have to buy 5ghz USB adapter for computer/laptop.

 to the conversation: 

0

I Have Lost My Xfinitywifi Hotspot Listing On

my Anroid phone Networks listing, I have checked my account and my Hotspot WIFI is Enabled, but not showing on my android phone for about a week, when I turn on my phones wifi. Only my WIFI "Named" Network is listed. I have not changed or renamed my WiFi info / or password. Thanks ~

Question

@XfinityThomasB​ Thank you. The local office upgraded me to an XB8 and that solved the issue.Also added a USB adapter and that really supercharged the connection as well. Thank for the help.

 to the conversation: 

0

Need suggestions for mesh system

Just got 400 mbs and an XB6 gateway.Speeds drop off from 350-400 near the modem to 10-15 mbs at end of house. Need suggestions to at least get to 200 mbs. Network adapter on desktop says wi fi speed up to 54.5 mbs.Would that be my limit and I would have to hardwire ethernet?

Question

I spent some more time trying to figure out why the Ethernet connection does not work. I tried various cables, modem ports, modem power recycling, PC reboot, Windows Ethernet driver reinstall, and so on.  I still get a "This device cannot start

 to the conversation: 

0

0

Issues with USB WiFi adapter?

I recently had Xfinity service installed for the first time. The Ethernet cable connection between the modem and my desktop PC doesn't work. To get around this, I am currently using a USB WiFi adapter, and the adapter plugged into my USB port on my PC talks to the WiFi in the modem a few feet away.

Question

can i plug a usb from my printer to my modem to try and get the wireless connected that way? You can try, but the USB connector on their gateway devices typically does not pass data. Usually it's just enough 5VDC to charge a smart phone or power a s

 commented 

8 months ago

 to the conversation: 

0

0

i cannot connect my printer

i am getting a message that says the internet connection fails at: MAC address filtering check. I logged into my modem and manually added the MAC address of my printer, and it still will not connect. I rebooted modem and printer.

Question

@user_eydjhi If you don't have a port then you would likely need a dongle. That is a device that would plug into your device and have an adapter on the other end for a USB drive. I hope this helps.

 to the conversation: 

0

TVAPP-00148

I just encountered error code TVAPP-00148 on the Xfinity Stream app on my Samsung TV. Worked fine for prior 6 months. App streams fine on other devices and tvs. Tried turning off/on tv and deleting/installing app on Samsung tv.

Question

Personally, i would consider getting a Usb wifi high speed adapter, they are under $15, it would give you access to the 5 g band, much faster speeds, it should connect easily to the new gateway

 to the conversation: 

0

2

I want to enable a second router (so that my older laptop can connect and use the internet)

I'd like to add my OLD router (dlink) as a secondary access -- I have a laptop that does NOT connect to the new xfinity router I have -- I was told that is because it has a newer protocol that my older laptop does NOT work with. That laptop DOES work with the older router, so I'd like to set that up

Question

Ok looked at link u posted it’s Greek to me so which usb WiFi adapter should I try I’ve tried two from the computer guys but don’t know what they were I’ll try whatever at this point thanks 

 to the conversation: 

0

Dell laptop won’t recognize home Wi-Fi

About 4 weeks ago my wife Dell laptop couldn’t find the home Wi-Fi anymore had checked at local computer guy and worked at the computer store works Att the local coffee shop works at my neighbors house they have the old style modem my modem is new x7 brought neighbors laptop over here it connects ok

Question

Some employees with say its for installing the software when they finish building it. But my personal opinion with no evidence is they dont want the extra strain if possible on the router, considering its a rental. You can buy a more expensive router

 to the conversation: 

0

0

Arris TG1682G USB Ports to connect printer and external hard drive

Will the Comcast Arris TG1682G allow you to use the usb ports to connect the USB cable from a printer and a hard disk to make them available on the wireless network? If not, is this a Comcast firmware issue? If I purchased my own compatible modem with USB ports enabled would Comcast network settings

Question

Accepted Solution

Closed

Was shipped XG1-A device, but already have XG1-P set top box

Hi, I was trying to access the Peacock premium app on my Xfinity set top box (XG1-P) and it said, I need newer equipment and that I would be shipped a new one free of cost. But what I got was an XG1-A and it seems like an older model missing the front USB port. SHould I return it and ask for the 4K

Question

2.3K

2

0

0

@user_296b78B​ Turned out it's an older printer and does not support the security std of the router. If your printer is also old, there is a good chance you will be able to use it only via USB cable.

 to the conversation: 

0

HP printer cannot connect to network -- refers to MAC address filtering by Xfinity router

When I switched from ATT Internet to Xfinity my printer stopped working. Laptop can only communicate with printer via USB cable but not wireless. When I ran a wireless network test report I got a FAIL for No Filtering and an alert that that the MAC address filtering might be enabled and blocks the p

Question

Most Comcast devices given to customers are not always exclusive to Comcast. Many other companies may use variations of them. That is why cable boxes have often had USB and/or Ethernet ports that Comcast does not use.

 commented 

4 years ago

 to the conversation: 

0

0

USB-C on back of the xB8

Can this be used to connect a network drive? I had a 5TB drive connected to my NetGear. We all have our own folders on it and I have everyone asking when I am going to get it back online. I really don't want to do shared networking, some PC here only have home versions of windows and anyone that doe

Question

forum icon

New to the Community?

Start Here