Got a call today from "Comcast Xfinity". Stated that they were upgrading comcast boxes. After giving the number of TVs they said they would send a technician with two "state of the art cable boxes". Not sure what the scam is. Would they need a "deposit" if I had gone further. Called them thieves a

I have to contact them every week before they keep up charging me for something I never requested. I sign up for unlimited over the phone with them. They charge me by gb so my bills was $114. That is ridiculous. They charge me for 2 lines even though the second line was cancelled. They say the bills

I called Xfinity to cancel my cable and just get internet access. I was informed that I needed to pay my current bill, I informed them that it is automatically taken automatic; they informed me that it expires at the beginning  of the year and to give them my credit card and accept a code. &nb

I received a call from the number 1800-423-4142. They knew the name on the account along with recent changes made to the account. They stated our new 1g internet plan doesn’t include unlimited data and that for extra charge we can add it back(which is not what the xfinity advisor told me when i chan

I was just scammed by a live chat agent. They started by working on my issue then offered me a great discount on phone service. They first provided a link to a website that requested my date of birth and social security number. I provided the information because I was communicating through Xfinity c

I recently become xfintyless And I have 2 Xcam3 the I need to check on my kids at home and I wanna know which app can. Be compatible with this cameras please someone who can help me

I was having issues with my internet in September and chatted with an agent on the Xfinity chat. I got scammed by the agent on new phone service who said no porting number was needed. I was also told by the agent that there would not be an earlier termination fee if I cancel my service and what I ne

Received email with attachment that indicates account past due. Haven't opened.  I think it's a scam. Do you want to take any action or should I just delete?

I am getting emails offering "Upgrade your Xfinity Gateway – at no additional cost" There is nothing about it on my account in the xfinity web site. Is this a scam?

Scam for a phone that I didn’t  order.  I am 78 years old  and I have to pay for the phone on my monthly mobile bill because the fraud department closed my case.    

Hello, I was offered an unlimited mobile plan for $60/mo for 2 lines when talking with a live agent who was helping me trouble shoot my Wi-Fi. I just want to make sure this isn’t a scam as I had to enter in my SSN. I saw others have commented the same on here.

I recently searched for what I perceived to be a scam and the poster shared near identical information to what I experienced. All xfinity deals were sent to me directly to my phone via SMS. I was offered a free phone to which I replied I'll always take a free phone but I'm not switching my current s

I just received a call from [Edited: "Personal Information"] and was told there was possible wifi theft detected on my account and I should download anydesk.com so that software could be installed to prevent it. The scammers sent me what looked like a legitimate security code from Xfinity as proof

I got this message from your SMS contact number: Hi Malik, it's Xfinity Assistant. We've identified an issue that may affect your Xfinity Internet and Video services at [Edited: "Personal Information"]. A technician will need access to your home to fix the issue. Please schedule a free technician

I had the same experience with someone identifying from Xfinity telling me the security updates were not going through. Gave me a code to place on my computer. When i told him i would take my modem into the store he hung up. Now i will not do anything through the phone with Xfinity not knowing if it

Target promotion scam. I just unbelievably fell for this scam. I had thought I was purchasing it for a real promotion. They knew all my account information and made it very believable   How could they get into and know my account information???  What happens now? I can i speak to a r

I got a weird text from 934489 saying "I'm sorry something went wrong. Please try again. 1 - Try again". There should be no issue with my billing, so now I'm wondering if my account somehow got hacked or if this is a scam. Has anyone else had experience with this? Not the first time this has happen

To Whom It May Concern, At approximately 4:20 EST on Friday, August 11th, I received a phone call from Pittston, PA. I did not recognize the phone number, so I did not respond.  The call went to voicemail.  It was identified from "Xfinity".  The message was offering a sales pro

Had a guy call to say there was a privacy issue with my router. Asked for me by name.  Wanted me to go sit at my computer so we could fix the issue.  I told him no, and not to call again.  He got mad and said my router would fail in 2 hours.Called Comcast and had them reset my router

I received a text from 266278. Is this really you or a scam? Hi John, it's Xfinity Assistant again.Reminding you that Xfinity proactively monitors the network. Our tools have identified an issue with your connection that can cause issues with your internet and video services. To fix this, I can