1 Message
Scam mobile phone
Scam for a phone that I didn’t order. I am 78 years old and I have to pay for the phone on my monthly mobile bill because the fraud department closed my case.
1 Message
Scam for a phone that I didn’t order. I am 78 years old and I have to pay for the phone on my monthly mobile bill because the fraud department closed my case.
XfinityRaf
Official Employee
•
475 Messages
10 months ago
Good afternoon @user_xdpyzz . We'd like to look into this matter for you. When you have a moment, please send us a direct message with your full name and full service address. Looking forward to hearing from you.
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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