1 Message
Is this a scam?
I received a text from 266278. Is this really you or a scam?
Hi John, it's Xfinity Assistant again.
Reminding you that Xfinity proactively monitors the network. Our tools have identified an issue with your connection that can cause issues with your internet and video services.
To fix this, I can schedule an appointment for a tech to meet you at 5537 BRANDING IRON CT to fix the issue and answer any questions you may have about your services. You'll need to be home, and it's at no additional cost to you.
1 - Yes, let's schedule
2 - Not right now
Txt Stop to opt-out
Msg&DataRatesMayApply
XfinityRaul
Official Employee
•
1.9K Messages
2 years ago
Hello, @johnrmat2. Thank you for making us aware of this unexpected text message you received. I would be more than happy to review your account to confirm if this notification was sent by our automated system or not.
In order to get started, can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
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