ancient_nerd's profile

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1 Message

Thursday, November 16th, 2023 8:09 AM

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Equipment upgrade scam

I am getting emails offering "Upgrade your Xfinity Gateway – at no additional cost"

There is nothing about it on my account in the xfinity web site.

Is this a scam?

New Poster

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6 Messages

1 year ago

Following- same here, and the only thing in my account is the last time equipment was upgraded. How to proceed?

Visitor

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3 Messages

1 year ago

Just received a phone call from a scammer wanting information about my modem so they could send me a security update.  Caller said without the update my model will stop working.  I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just fine and hung up. 

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