Hi - I was looking for an email that I sent in August and just noticed that all of the emails in my sent items are gone prior to 9/3. This has never happened before and I have my outlook configured to keep messages on the server.  Is anyone else experiencing this with their emails ?

I have Outlook and last week my POP 3 email downloads stopped, except for a spontaneous burst on Sunday morning. I'm still able to send emails as before. Did Comcast drop POP 3 email access?

I sign into my xfinity email from browser Firefox. Always. Never a problem, for many years now. I am now continually getting a “Secure your Account” page. When this comes up I just hit Ask me later.  My phone number is already on this page. It asks me to add another email, but all I hav

This is an email issue. I have two cable providers (Spectrum/Charter and Xfinity/Comcast) in different locations. At my Charter location I can add my Comcast addresses and my Charter addresses to Outlook, and they can successfully send and receive to and from each other. At my Comcast locati

My Xfinity email has some mystery subfolders under the "Trash" main folder. I did not create them, either in Xfinity or in my Outlook client. If I select one of these folders and click "Delete", the folder will go away momentarily, but within 3 seconds they re-appear again. This happens whether I a

I have been an Xfinity customer for 7+ years. I have heard horror stories prior to becoming a customer; however, I have been pleasantly surprised with both performance and support. That is, until now. I live in the Chicagoland area and starting on around June 16 of 2022 my modem started acquirin

A doctor's office has tried to send me an email twice. They have my correct email address, but I'm not receiving their email. Another company tried to send an email and I never received it, either. Yes, I've checked junk mail and they definitely have the correct email address. I need their emails an

Starting yesterday, email will not sync on 2 different android phones. One gets message “server unavailable” other just quits after a while. Working fine on iPad, Amazon Fire tablet, and laptop with Outlook. I tried adding a connection using Google Mail, but that would not connect either. AFAIK noth

I have 4 email addresses ending with @comcast.net and over the last couple of weeks received emails from Xfinity telling me I have to change the passwords or else Xfinity will reset them. I changed 3 of them last week, and a couple of days ago I got a reminder email to reset the password for the 4th

I opened my email and before my eyes nearly a month of emails vanished. There is nothing in the inbox or sent box for the period of July 11 to present. I tried sending to the box and something could be received, but for the period mentioned there is nothing. I have checked on my iPhone, and on my Ma

I use one of my Comcast Secondary Accounts to send group emails. My Army Veterans group has approx. 400 users so I have my group broken into 4 groups to stay under the 100 recipients per email limit. So when I want to send an email to the group, I actually send 4 emails. This has worked fine for se

can not access my email with the new Discovery Hub, keep getting "Bad Request"

A few months I had posted here about, and was helped with, getting port 25 unblocked for incoming connections for my IP/account. Everything had been working fine since then, until I changed the xfinity data speed plan for my account.  After making this change, (I went from 200mbs down to 75mbs

Emails sent from my phone to myself stay in my inbox on both my phone and my laptop, Xfinity.com account. Emails sent from my laptop to myself go immediately to spam on my laptop and do not show up on my phone.  I have tried clearing cache.  I have a filter, on my laptop, that says to sen

I spent hours on the phone yesterday (mostly trying to get a human being on the phone) and spoke with 8 different people because they kept hanging up on me. Is that because Xfinity technical support does ot know what to do?    My outlook appls (four of them) as well as two apple mail a

Can someone explain to me what steps to take to stop having my gmail imported automatically into my xfinity email? Thank you for any assistance given.

I was working on my old emails, when I realized that it was taking a long time to receive emails. I tried the repair program, but that stalled as well in trying to find the server. I went back to enter my password, and to my surprise, my POP3 email was changed to IMAP. What happened?  Is Xfi

I can no longer download emails to my PC this morning. Half way through this morning's download, I received the message, "The RETR command did not succeed.  Error retrieving a message.  Mail.comcast.net responded: Message 9 expunged."  So I'm stuck using webmail for now.  What c

I get this message for almost everything on all platforms. Nothing new will load; my main inbox appears empty. Never seen this before.

Can I set up my email such that messages older than, say, 180 days, are automatically deleted?