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Hi, @user_bde101 and any others seeking assistance. You can use this link https://comca.st/3twvu4p to view the channel line up in your area. It is possible that the line up was adjusted, so I would check here first. If you can confirm the channel is still a part of your package we can run through some troubleshooting steps, otherwise, it is possible the channel was removed/moved to a different tier.
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Both Antenna and Grit are "digital subchannels" that are sent over the air by local affiliates, then retransmitted by Comcast. The main stations change out which subchannel providers they contract with. The stations might have just moved and Comcast needs to relabel and or renumber them.
According to Wikipedia WCTX (UPN) replaced Grit with Comet on their 59.2 subchannel. But WHPX added it on 26.4 (formerly ION Shop).
Antennatv.tv says the are on Comcast 938, which is Fox WTIC's 61.2 Is that the station you were looking for them on?
Accepted Solution
XfinitySheila
Official Employee
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804 Messages
3 years ago
Hey there! @univac55
I am happy to help, please send me a private message with your full name and address to get started.
To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. With our new Xfinity support chat, you do not need to input the name of a person. Just select Xfinity support and you will be able to speak with the next available specialist.
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user_bde101
Visitor
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1 Message
3 years ago
I also lost both stations in Derby CT.
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