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zenith_cc Are you able to connect to your in-home Xfinity Wi-Fi network with your desktop?  

Can't connect to xfinitywifi

When I tried to connect to xfinitywifi on my PC, it shows "can't connect to this network." This issue happened from yesterday till now, I can connect to it before yesterday.

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Thank you so much for letting us know @user_y0keap! Were you able to find the network in your line-up?

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KBS America (Channel 197)

Today we discovered that Channel 197, which was the KBS America Korean channel, is missing from the Xfinity line-up. We have enjoyed this channel for many years and wanted to know what happened, and if it will be coming back.

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No sound on streaming channel

For a few weeks, I don't get sound on the Game Show Network and, if I remember correctly, the Food Network. Using Safari.

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Thank you for taking the time to create this post to help assist you with logging into your new account, @user_d0155b. Have you set up your Gateway/modem and equipment yet or is that not yet at your home? The network would need to be setup first befo

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2 years ago

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Can't sign into account

I just created an xfinity account and verified my emial but whenever I try to sign in to my account I am immediately logged out. I have tried from different computers and browsers. Also unsuccessful on the app. It obviously is an issue on xfinity's end and seems common enough. If I could have help t

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I just went to check and my NFL Network is playing what it's supposed to be. Hopefully yours is too!

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NFL HD channel showing YTA tv

Xfinity doesn’t know why NFL Network HD channel 1215 is showing YTA tv and Xfinity has no clue what the issue is who else is having this issue

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PROBLEM SOLVED: Hi All - had multiple calls and chats with tech support to no avail and, since I last checked it's not documented anywhere.  Tried a third time with support and got someone who was competenta and showed me where this setting hid

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how to unmerge dual band router

I just bought a smart lock for my front door. I have the lock installed in the door and was trying to connect it to the internet but it says that it only works with a 2.4GHz WIFI network and that I need to unmerge my dual band signal. I logged into the Xfinity app and see that if I go to advanced se

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Hi, @Tucker732, we can certainly help with getting the Big Ten Network into your lineup. Please create your own post for further assistance.

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Big Ten Network

I am trying to tune into BTN - Big Ten Network from my channel listing screen it tells me I have to upgrade to see this. When I go to try to check that out, there is no upgrade available that includes Big Ten Network. Is this not available where I am?

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Can't send SMS from recently activated iPhone XS to android phones

Hello, I recently brought my iPhone XS and ported my number to Xfinity Mobile. It seems I can't send SMSs to android phones. I reset my network settings when activating and also again recently but it didn't help. Thoughts?

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I am having the same problem. Something is disconnected between fox sports app, big ten network (aka fox owned big ten network) and Xfinity. Even when signed in as Xfinity customer, big ten network thru fox sports app does not recognize that user is

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Fox Sports BTN issues

I’ve seen this mentioned several times on here but when I link my TV Provider (Xfinity) to my Fox Sports app on my Roku, and try to watch Big Ten Network it tells me the channel isn’t included in my tv package (it is). I have uninstalled and reinstalled the app, tried on my phone, laptop and tv. Not

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Remote IP address blocked

One of my server's IP addresses is blocked by comcast/infinity on my local network and I'm unsure why but I would am looking to find a way to unblock it so I can work on the server without vpn. I have tried disabling the firewall and restarting the gateway to no avail. A traceroute to another server

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We need Chicago sports network asap!!!! Just put it on channel 37. It’s literally nothing there but an empty station!!!

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Chicago Sports Network

I am EXTREMELY unhappy that Xfinity is not going to carry CHSN Chicago Sports Network. One of the reasons I continue to keep cable is because I can see the Chicago Blackhawks play. You need to make a deal with the Network as I have been on the fence for some time now to cut the cord.

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@curleymac Check out our article on how to view and/or change your WiFi network name and password.

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Modem

My password is not working since I requested that my modem be checked. Now my password does not work.

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When Frontier dropped the YES Network in 2020 I switched to Xfinity so I could watch the Yankees. When Xfinity dropped MSG Network I was [Edited: "Language"] (and still am) but stayed with them since I had no other cable company option in my town in

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Xfinity Dropping YES Network

Hello, I am a Comcast Xfinity subscriber who receives TV/Internet through this company. My family has had a subscription for over 20 years, even predating Xfinity with Suscom. I live in the NY area and am a huge sports fan. I would say that a vast majority of the tv I consume is live sporting events

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Porting an Xfinity Voice number OUT to another carrier

I'm going with another network to provide home phone service. The new carrier attempted to do this themselves, but it appears Xfinity did not respond to the request. Now I'm being asked to contact Xfinity to dislodge the request. How do I do this? Who do I speak to?

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@KJChicago​ I've successfully maneuvered around this wonky setup. Device list drop down menu in port forwarding options appear to only show devices assigned an IP through your DHCP. So first modify network settings to auto/DHCP - then add port forwar

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XB8-T port forwarding function never works on my app

I have been using xfinity service for many years and I am currently using XB8-T. I was trying to open the port for my synology NAS via the app for many times during since last spring, and I have been receving the "We're Having Some Trouble" forever. Searched here and I saw people have been complaini

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user_jspgez, The removal of the YES Network may be due to negotiations between content providers and Comcast. Xfinity is committed to providing you the best entertainment at the best value and does its best to prevent any content interruption fr

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YES NETWORK & Yankees Baseball

Please do not cancel the YES network on Xfinity. Dropping the Yankees network or charging Yankees fans more to watch the YES network will cause many to drop Xfinity including myself. I have been a customer since 1996, and if you drop the Yankees network, we will drop Xfinity.

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user_7gx4sy, Thanks for sharing this information. How has everything been working since the network reset?  

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Samsung S20 FE 5G Wifi Calling not enabled...texts delay sending

I recently switched to Xfinity Mobile. I started getting delayed or failed text messages when Wifi is turned on and off. This worked fine for my previous carrier. My Samsung S20 FE 5G does not have a Wifi Calling option under Settings > Connections. I've tried texting Xfinity Assistant, but they are

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I am using the Xfi Gateway with CAT7 cables and I have a motherboard with a gigabit compatible network port

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Paying for 900 mbps, only getting 200 mbps max.

I am currently signed up for the 900 mbps plan and I am only receiving 200 mbps max on both wifi and ethernet. I have disconnected all my devices from the network, reset all the xfinity equipment, and then plugged only my computer straight into the modem/router unit using an ethernet cable; same res

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@BruceW​ Good to know. Although I would still rather manage my network settings with a full size screen and keyboard.

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xFi site "going away"?

I see this when I login to the xFi website: "The xFi website will be going away on 06/07/22. You can still enjoy the same great features by downloading the free Xfinity xFi app to manage your WiFi and devices. Get it now on the App Store or Google Play." That's a terrible idea! Why would you do that

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