2 Messages

Sunday, March 30th, 2025 6:14 PM

YES NETWORK & Yankees Baseball

Please do not cancel the YES network on Xfinity. Dropping the Yankees network or charging Yankees fans more to watch the YES network will cause many to drop Xfinity including myself. I have been a customer since 1996, and if you drop the Yankees network, we will drop Xfinity. 

1 Message

7 days ago

I agree. You already dropped msg. Xfinity continues to become less relevant. Comcast embraces a charge more for less philosophy. Prices increase constantly while content decreases. No wonder consumers are cutting the cord.

1 Message

Absolutely!   There are other choices. 

1 Message

7 days ago

I will also be dropping Xfinity 

Official Employee

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3.1K Messages

@user_ty01eg I am sorry to hear this. May I ask the reason? 

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1 Message

7 days ago

Keep YES!!!!   Don’t be greedy xfinity!

1 Message

7 days ago

I also have been a long time Xfinity / Comcast customer Since 1987! We are paying ridiculously high prices already! It’s about time Xfinity starts giving back to its loyal customers. I too will be dropping Xfinity.

Official Employee

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3K Messages

Hey there, user_hzey9s, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help you with finding a promotion that will work best for your lifestyle and budget! We definitely do not want to lose you as a customer and truly appreciate you being in the family since 1987! You have reached the right place! If you can please send us a Direct Message with your full name and your full address. 

 

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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1 Message

7 days ago

If YES is dropped, I will be switching to Fubo. Come on Xfinity, do the right thing for your customers who have stuck with you even though so many other options now.  This will be the last straw for me. 

2 Messages

No more Yes, goodbye Xfinity Hello Gino

1 Message

7 days ago

Please keep the Yes network. One of the only reasons to keep Xfinity 

7 days ago

Keep YES and keep it in the basic package. For the amount of money you charge for your service you should feel obligated to give your customers what they want. As a loyal fan we want the Yankees. 

Visitor

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3 Messages

7 days ago

I agree! I will cancel also! 

1 Message

7 days ago

Do not cancel the YES network on Xfinity/Comcast! This is extremely disappointing considering the fact that many of your customers, such as myself, pay a very high monthly rate (close to $400.00/month). I have been a customer since 2017 but I will consider switching to another carrier if the Yankees network is dropped. 

Official Employee

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3.1K Messages

Thank you for your feedback. We try to ensure we are providing the best available content. The situation with the YES Network is still on-going @user_wuozk
 
I would be happy to take a look at your account for savings. Here is a link: https://www.xfinity.com/learn/offers with our current promotions if you wanted to take a look. Just make sure you are logged on to your account to see the promotions available for your account.  You can also set up the services directly from the website. I am just the person to pull up your account and review your account and promotions available with you. 
 

Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 Messages

7 days ago

It will be a VERY easy decision for me to drop my $350/mth Xfinity service if you don't negotiate with YES to keep transmission going beyond tomorrow.  It was a tough enough pill to swallow when you canned MSG - this is the last straw.

1 Message

7 days ago

Since 2013, dropped MSG and still charged $10 of the $17 after dropping it. If drop YES goodbye, I watch 100+ yankee games a year. You have no idea how much business you will lose. There will be no coming back from this.

Official Employee

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2.1K Messages

 

user_h44fw6 At this time, the situation with the YES Network is still ongoing. You should receive further communication once we reach an agreement. We appreciate your continued patience and feedback on the matter. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 Message

7 days ago

If Comcast drops YES Network I will immediately cancel my service (and $350 per month / $4,200 per year payments). I will have no problem locking myself into a sub $200 package with Fios for 24 months. A package that would be entirely comparable to the one I now have through Xfinity. I have been a loyal customer for years, enduring numerous greedy price hikes, but this will be that straw. Do the right thing Comcast and keep YES Network where it is!

Official Employee

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1.8K Messages

 

user_7vr96x, The removal of the YES Network may be due to negotiations between content providers and Comcast. Xfinity is committed to providing you the best entertainment at the best value and does its best to prevent any content interruption from happening. I’m sorry the YES Network is no longer available. I can help you find alternative programming that may be of interest to you. Leverage the X1 Voice Remote to find similar shows or content to what that channel provides.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 Message

@XfinityAngie​ re: " I can help you find alternative programming " - there is no alternative programming for watching NY Yankees games. 

Official Employee

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2.1K Messages

 

user_ec19o4 Understood. If you change your mind and would like further assistance, let us know. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 Message

7 days ago

A long time customer. If you drop YES I'll drop comcast. Other providers are are available with reliable service and ill go through the hassle of switching if you drop YES. 

Official Employee

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1.8K Messages

 

user_jspgez, The removal of the YES Network may be due to negotiations between content providers and Comcast. Xfinity is committed to providing you the best entertainment at the best value and does its best to prevent any content interruption from happening. We are sorry the YES Network is no longer available. I can help you find alternative programming that may be of interest to you. Leverage the X1 Voice Remote to find similar shows or content to what that channel provides.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 Message

7 days ago

I’m with everyone else on this forum, I’ve had Xfinity for years and even have the security as well…it’s almost unaffordable as it is, so this would be the last straw, take away YES, I’m going elsewhere too. 

Official Employee

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2.4K Messages

Hello, @user_3yag6w

I understand the frustration this possible change is causing. The situation with the YES Network is still ongoing. We have support information about contract renewals here.  I would be happy to review your account to make channel changes if your current tier does not fit your needs. 

 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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