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user_25a1e0
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2 Messages

Saturday, October 2nd, 2021 4:24 PM

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Big Ten Network

I am trying to tune into BTN - Big Ten Network from my channel listing screen it tells me I have to upgrade to see this.  When I go to try to check that out, there is no upgrade available that includes Big Ten Network.  Is this not available where I am?   

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3 years ago

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jav6joev

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4 years ago

@user_25a1e0  Where are you?  Did you get BTN in the past?

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user_25a1e0

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4 years ago

No I just got recently had TV added/upgraded to my account - I'm in [Edit: Personal Information], CA trying to catch the Buckeye game today

(edited)

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jav6joev

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2.2K Messages

4 years ago

What plan do you have?  I have the Signature Double Play with More Sports & Entertainment Package added ($9.95/mo) and BTN is included.  I also see the game is on BTN AND Fox Sports Network. 

(edited)

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user_8495ae

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1 Message

3 years ago

Is BTN AVAILABLE TO ME. I CAN’T ADD IT TO MY EXISTING PACKAGE

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CCAbbie

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1.4K Messages

@user_8495ae I would be happy to look into this for you. If you would like my assistance, please create your own post, and we can help!

I no longer work for Comcast.

3 years ago

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Tucker732

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1 Message

3 years ago

I can't add the Big Ten Network, please help!

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CCLayla

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259 Messages

Hi, @Tucker732, we can certainly help with getting the Big Ten Network into your lineup. Please create your own post for further assistance.

I no longer work for Comcast

3 years ago

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ThatDonGuy

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833 Messages

@Tucker732 in what state do you live? I think that, if you don't live in a state with a Big 10 school, you need to get the More Sports & Entertainment Package, which is usually $10/month extra.

3 years ago

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user_ad7270

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1 Message

3 years ago

how to add big ten network?

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ThatDonGuy

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833 Messages

@user_ad7270​ It may depend on what state you are in.

3 years ago

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CCElizabeth

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908 Messages

Hello, @user_ad7270! Thank you for reaching out to our experts on our Xfinity Community Forum! Our team works around the clock here to solve customer issues and we would love to help you look at options to add the Big Ten Network to your channel lineup.

Because this sounds like a separate issue from the one OP posted about, please begin your own thread and provide a description of the issue you are experiencing. Doing this will allow us to better assist you as well as help others in the community having a similar issue.

 

Thanks and I look forward to seeing your new post!

I no longer work for Comcast.

3 years ago

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