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I've spent the the past 3-4 days on tech support with Comcast on this. They even elevated me to "Tier 2/advance." Tier 1 just says "not compatible" with fire stick, but like you I've used it for at least 2 years now, an older version for sure, and
Stream on Firestick issues
I downloaded the Xfinity Stream App on my Firestick. When I choose a channel, it says “This video stream is not playable under the current device conditions. Please disconnect any external devices (including HDMI, screen mirroring, or casting devices) and try again.” The only thing that is plugged i
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@rns1016If you have the X1 platform and an Amazon Prime account, you can access All Access through the Amazon Prime App(with a subscription)
Xfinity and CBS all access
I have Prime Video on my TV and already have some additional channels. Today I added CBS All Access. I cannot see all the shows. Some come up as restricted on this device...but I can watch on other devices. Any ideas onhow to correct this and remove the restriction?
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@XfinityVictor - I'm sorry I didn't see there was a reply sooner. Watching tv through the DVR box we can get into the Amazon App, and it knows the Amazon Prime username. But once looking at their top movies/shows, whatever, we find no way to get to
Amazon Prime app via Comcast tv - cannot see saved or favorites
Once one gets into the Amazon Prime App via Xfinity/Comcast (DVR, or probably via a smart tv too), how does one find saved Amazon Prime movies or playlists. Or at least, does anyone know how to search for anything in the Amazon Prime App served up via Xfinity/Comast? Seems to just be scrolling and s
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Fox News App Content Blocked by Comcast
I have Amazon Fire Stick and have to watch most programs through the apps since xfinity stream app is not yet available on Fire TV. For the past week however my service provider is not granting access to any content on the Fox News App. Very suspicious. I was saddened to have to even go back to xfin
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Xfinity Stream Website
@user_4110e2 Did you get your issue resolved? I have the same exact problem. Amazon says it's an Xfinity issue and Xfinity says it's an amazon problem.
Internet connection for Xfinity wifi hotspot
I have been using Xfinity wifi free hotspot at friends for months..this morning I try to use his firestick on his tv but it says WiFi connected no internet..
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Hello, @user_d945df! Thank you for reaching out here in the forum. I see you sent us a Direct message with your name and account details. We appreciate it, but we can continue to assist here. You are able to access Fox Nation On Demand stra
fox nation - Existing subscription direct through Fox Nation
I have a 2 year subscription for $99.00 through Fox Nation and want to access it through my tv but when I go to Xfinity's Fox Nation link there is now way to access it without paying an additional $5.99 per month. How do I enter my Fox Nation log in information so I do not have to pay again to Xfini
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Hey there, that is a question for Amazon support really, but it sounds like you would need to log into Amazon and just change your account's email to that Gmail instead.
send mail to two emails
So when a certain sender sends an email, can I have my xfinity online email client send it to another email? Here's the deal, I only get my comcast email on my home computer with outlook. Whenever Amazon delivers a package, I get an email notification. I would like that particular email from amazon,
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You can use your Fox Nation subscription with a Fire Stick, around $30 on Amazon.
FOX NATION is advertising $1.99/mon but your price is $7.99/mon! How can I take advantage of the $1.00/mon offer?
FOX NATION is advertising $1.99/mon but your price is $7.99/mon! How can I take advantage of the $1.00/mon offer?
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I do understand and have seen/read the original posting @user_289007. The Xfinity Stream app is available on all Fire TV devices running on Fire OS 6 or later.
Fire TV Xfinity Stream issue 5/25/23
the streaming app is stuck on this screen. I have app version 7.0.0.00. Fire OS 5.2.9.5
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Xfinity says the next tech appointment is in two days but this seems like a fire hazard emergency. What can I do to mitigate a fire risk?
Coaxial cable outside house melting hot
The coaxial cable connection between the Xfinity side from the street and the coaxial cable coming from my house is melting hot on the Xfinity side. The metal connection is burning hot to the skin. The Xfinity side coaxial is warm to the touch for about two feet and it’s melting closer to the connec
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You forgot to add the Amazon FireStick as an unsupported device!
Xfinity Stream blocks Screen Mirroring
My TV and cable has been down for 3 days because it was 5 days out to get a technician to my house and so I'm using Xfinity stream on my phone, I purchased a movie and once I start it and try to screen mirror it to my Samsung TV it then informs me it doesn't support screen mirroring. I would downloa
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Thanks for joining our Xfinity Forums community. We have a great community of Experts, employees, and community members here to answer your questions. @BruceW provided some great information about the mini guide issue with Samsung TVs and how to navi
Xfinity stream no channel guide on Samsung tv
Ever since the beta stream app was updated recently, the the channel guide which allows u to change channels is GONE! The tv/app gets stuck on ONE channel and there is no way to change it! I’m using a Samsung tv and have been using the app fine until this latest update. Where is the Change channel b
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Couldn't open the app again tonight. I'm fed up with all this! I reinstalled the Xfinity app from the app settings on my Samsung TV. Powered down the TV by holding the power button on the remote for 7 seconds. Tried to reopen the X
Samsung TV app not working
Been having an issue the past month or so with the app attempting to reconnect while watching any channel on the Xfinity stream app on Samsung TV. Also an issue fast forwarding through commercials in recorded programs. Fast forwarding would actually jump backwards to the previous commercial block. B
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Emergency service
Fire on property at cables in backyard 911 and fire department came Comcast/xifinity needs to come out to inspect cables at fire location ASAP
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Customer Service
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Limit reached
Got an error message on the Xfinity stream app on my iPhone. Saysthat Limit Reached:: TVAPP-00249. Devices associated with this household are already playing the maximum number of concurrent video streams. To stream a program or live tv on this device, you must stop playing on another device? What d
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Xfinity Stream Website
@user_717898 What version/year of the Fire stick do you have? I saw another poster mention a similar symptom with their Fire 8 tablet. Had an update, removed app tried to reinstall, but can't find app in store now. I suspect that your Fire stick migh
Fire stick
Opening the xfinity app on fire stick I get a message app update required. Click on that then a message unsupported browser link …. amazon rep said xfinity and Amazon no longer have a relationship.
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Xfinity stream app
I purchased a new fire tv stick and it does not work with the Xfinity stream app but my older fire tv stick works with the Xfinity app.
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Xfinity Stream Website
@XfinityJorge Yes, 3 Toshiba Fire TVs and 1 Fire TV Stick. The 4 channels its decides are my favorites are, 9, 10, 190, 201 which I NEVER look at!!!
Xfinity app on fire tv
Hello, I have multiple fire TVs, and use the Xfinity app. I have logged in multiple times on my MAC and set my favorite channels. However they are ALWAYS erased within a hour or 2, and always defaults to 4 channels, NONE of which I look at. I have tried over 30 times, even rebooting the fire TVs etc
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Thank you for letting me know that the Amazon Music, problem is happening in Arizona and not just Chicago. So how do we get Xfinity's attention to get this fixed? I asked the Amazon Music, senior tech if he could call Xfinity but he said they can't d
Amazon Music not starting.
For the last 4 days, my Amazon Music App has not ben starting. Just a black screen, a short error message that starts with "Oops...", and then is dumps me back to the main menu. I have been told that this is a known issue and I have seen other posts discussing different issues with Amazon Music, but
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I have the same issue. It started early July 1 on my Fire HD 8 (12th gen) running Fire OS 8.3.2.4
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Xfinity stream app on Amazon fire tablet
Every time I open the app on my Amazon fire tablet, the purple logo screen flashes, then goes black and is unresponsive. I have cleared storage and cache, forced stop, uninstalled/reinstalled, and reset the tablet to factory settings. Both the app and tablet are the most recent updates (version 8 fo
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