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Visitor

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6 Messages

Sunday, September 12th, 2021 6:44 PM

Closed

fox nation - Existing subscription direct through Fox Nation

I have a 2 year subscription for $99.00 through Fox Nation and want to access it through my tv but when I go to Xfinity's Fox Nation link there is now way to access it without paying an additional $5.99 per month.  How do I enter my Fox Nation log in information so I do not have to pay again to Xfinity?

Problem Solver

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1.3K Messages

3 years ago

@user_5b7961 Hi there, when you try to access the channel on the tv, the that message showing through the Stream app or through an X1 cable box? 

Visitor

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6 Messages

@XfinityJodie it’s on the x1 cable box

Official Employee

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1.9K Messages

@user_5b7961, awesome, thank you for clarifying that detail and helping me get on the same page as you. I love that our X1 platform has evolved and become so versatile over the past few years, so It's good to hear you're taking advantage. Are you trying to access On-Demand content or an app on your cable box? Can you please confirm if you're able to access Fox Nation content on a separate device?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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1 Message

I’m having the same problem. I subscribed to FoxNation through their iOS app, which works fine. I want to watch it on my TV/Xfinity stb, but it asks me to subscribe for another $5.99/month.

How can I use my existing subscription to sign in?

I don’t see an app, only the on demand channel.

(edited)

Official Employee

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1.4K Messages

Hello, @user_d945df! Thank you for reaching out here in the forum. I see you sent us a Direct message with your name and account details. We appreciate it, but we can continue to assist here. 

 

You are able to access Fox Nation On Demand straight through our X1 boxes and use your Xfinity ID and password for access if you subscribe to this channel. For your full https://comca.st/2XB6flT membership features, you will need to log in with the username and password you set up through https://comca.st/2XB6flT (not your Xfinity ID and password). This you would have to stream Fox Nation on connected devices (Apple TV (4th generation or later), Web, Amazon Fire TV/ Stick/Cube/Box, Xbox One, Android TV (Android L or newer), Google Chromecast devices and Roku). This would include smart TVs where an app is available. I hope this helps. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

No, I had to agree to subscribe on my X1 when I already subscribed on the website. I’ll have to call customer service (a goat rodeo!) to not get billed . Most other 3rd party platforms just asks for you log on info. Why is Fox Nation so difficult ? 

Visitor

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1 Message

3 years ago

I have the exact same question: How can I watch Fox Nation on our TV without the need to subscribe AGAIN to the Fox Nation service to which we have already subscribed online AND without the need to hook up a laptop playing the online version of Fox Nation to another HDMI port? 

Visitor

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1 Message

3 years ago

I have the same problem. I watch TV on Dish Network. I subscribed to Fox Nation online.  I have no option of entering my subscription login info on the Flex stream box.  Customer service here is poor.  No option to email, calling is a nightmare.   I will contact Fox Nation about this problem.

(edited)

Visitor

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1 Message

3 years ago

good luck with that -I have been trying to cancel for months

Visitor

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1 Message

3 years ago

Apparently Xfinity is not able to explain this, but here is how I was able to get Fox Nation on Xfinity with a direct subscription with Fox Nation.

Download the Fox Nation App to your smart tv.

An activation code will appear on your tv.  logon to foxnation.com, Input the activation code on your computer, mobile device. Or direct on your tv remote.

Then you will be asked to sign in with your ID and password.

You should now be able to access Fox Nation using the downloaded app (not the Xfinity on demand selection).

Visitor

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1 Message

@user_7da9f3
Thank you so much for the tip!  Glad I found this post.  The only thing I couldn't figure out at first was how to download the app.  I searched online and found that for my Sony Bravia TV (and maybe other smart TVs?), you have to open the Google Play Store first using the TV remote.  Then it allows you to search for apps and download (just like on a cell phone).  Once installed, you can input the activation code on foxnation.com, etc.  Just thought I'd post this in case others were having the same issue.
 

Visitor

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2 Messages

the challenge with logging into other apps is you will be using data and there is a data limit on accounts and they will bring down your wifi tier if you go over your data. This is so ridiculous on Xfinity! 

Visitor

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1 Message

3 years ago

I have the same problem and was told that my only option was to unsubscribe to the previous subscription (but I would still receive Fox Nation on my other devices until the subscription runs out).  When the previous subscription runs out you can resubscribe through Xfinity.  This seems ridiculous but is right in step with the rest of the nonsense in today's America.

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