joannero's profile

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2 Messages

Saturday, August 26th, 2023 4:11 PM

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Xfinity stream app

I purchased a new fire tv stick and it does not work with the Xfinity stream app but my older fire tv stick works with the Xfinity app.  

Official Employee

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2.8K Messages

1 year ago

@joannero Thank you for taking the time to reach out to us here on our Xfinity Forums. I can definitely understand the concern if the new firestick isn't working with the Stream app. Can you provide a little more information so we can better assist, such as the model of the firestick? Are you completely unable to find the Stream app in the app store for the firestick or are you receiving an error message when you try to use it?

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