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43 Messages

Saturday, December 9th, 2023 4:23 AM

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Amazon Prime app via Comcast tv - cannot see saved or favorites

Once one gets into the Amazon Prime App via Xfinity/Comcast (DVR, or probably via a smart tv too), how does one find saved Amazon Prime movies or playlists. Or at least, does anyone know how to search for anything in the Amazon Prime App served up via Xfinity/Comast? Seems to just be scrolling and seeing what is on the screen for selections.

thx

(I'm not sure I selected the right Category and Tags...)

Accepted Solution

Contributor

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43 Messages

1 year ago

Solved!

I finally stumbled onto the tricky bit. Looks maybe to be standard for Apps via Xfinity DVR/TV (or SmartTV connection, I imagine). And that is the "Last" key on the remote. Well, our remote has it just to the left of "Info." "Last" takes you to the prior screen usually, but when at the initial Home screen for an App, it seems to bring up a left-hand column of choices. "Find," "Account," etc. One of them in the Amazon App is "my stuff." So searching or looking at your saved videos to watch - it's all there.

Official Employee

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1.3K Messages

1 year ago

@com-forum-apple What device are you using to stream?

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43 Messages

@XfinityVictor​ - I'm sorry I didn't see there was a reply sooner. Watching tv through the DVR box we can get into the Amazon App, and it knows the Amazon Prime username. But once looking at their top movies/shows, whatever, we find no way to get to the lists one might save via Amazon on the computer, or how to search for a movie we know is available free for Amazon Prime customers.

As for "post publicly..." Of course. Was my question not posted publicly?

thx

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