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Internet working but tv not code displaying is RDK-03033

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Rdk-10000 ERROR MESSAGE!! NOT A HAPPY CUSTOMER!!

I have had the error message RDK-10000 FOR 4 days now!!!! No one seems.to be able to help!! Thinking of switching to Dishnet!!

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Cable is not working

I’m receiving a mattress, saying my Internet is having a problem connecting RDK-03033

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Error Code RDK 03004

For the past week while watching TV the screen suddenly goes black on one TV and the other one freezes. I've tried troubleshooting (disconnecting cables, power source, etc) but when it returns but only lasts for a day before happening again. Tonight I received Error Code RDK 03004 suggesting disconn

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I keep getting RDK-03036 message. How do I fix?

How do I fix RDK 03036 error message? I have tighten cable connections and restarted tv box multiple times. 

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rdk-03012-2

I have a box in my home that has error RDK-03012-2. I've tried unplugging the box and restarting but I keep getting the same error. When I check the status online it is the only box in my home with a problem and the status center just has is as "status unavailable. Anyone know what is causing this e

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rdk-03011-2 failed to download image

rdk-03011-2 failed to download image We Couldn't Reach Your Box We couldn't restart your box remotely, but we can walk you through doing it yourself. un plug  to restart , same message rdk-03011-2 failed to download image

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solutions to error code RDK 03030

"There is an issue connecting to the internet" -- Error Code RDK 03030.  I get a Welcome and Conecting to the Internet message but nothing is connecting.  I checked troubleshooting and did both system refresh and single box restart.  Neither worked.  What else might I try?&

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Rdk-03012-2

Box is showing give us a call, failed to download image. Error code rdk-03012-2, power cycled and chatted with tech- not resolved. Please help! Thanks

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RDK-10000

3 days ago got a message on my secondary cable box. It basically said there was an error and to check the cable and restart the box RDK-10000.  Followed instructions same issue.   I later did troubleshooting on-line with the same error appearing.  I than started a two hour chat

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XiD-P and XG2vP-P Boxes Intermittently stop working, error message RDK-03033

About 6 months ago, I went to comcast for 2 new cable boxes, previously had a Pace RNG150N P2 and Samsung RNG150N boxes, had those for years, never had a problem. 1 burnt out. Anyway, Comcast gave me a XiD-P and XG2vP-P box. Initially they worked fine but after about a month, I would turn on the tv

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rdk-03036 error

Hello everybody, I changed out cable boxes and now getting the dreaded error rdk-03036…… I have about 25 hours on the phone and talked to everyone that works there it seems like and can’t get this issue resolved. …… they want to send a tech out for $100+……. I can take my dvr out of the bedroom and h

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Hello, @user_2740d9. Thank you for reaching out and bringing this to our attention. I see you keep running into the RDK-03033 error code on your TV box. To confirm, does this occur with this one TV box, or does this error populate on the other boxes

 to the conversation: 

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RDK-03033 Errors

I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times.  The issue seems to resolve temporarily and then resume&n

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Unplugged boxes now getting RDK-03003

I bought a new piece of furniture that required me to fully disconnect my cable box and gateway. I unplugged the power and coax to both, put the new furniture in place and then re-connected the coax and power to get the error code RDK-03003. Internet and tv are both out now. I’ve reset them and tig

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Tv not working

RDK 03033 error none of my TV is not working

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RDK-03012-2. Download status: Failed to download image

I am receiving the following message on my TV in my bedroom: Give us a call. RDK-03012-2. Download status: Failed to download image. HELP!!  

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Rdk 03004

 to the conversation: 

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X1 Technical Issues

Welcome to the new "X1 Technical Issues" thread. We ask that you post all of your X1 related technical issues (Audio, Set Top Box, etc.) here.    Below, you will find links to X1 Help articles that may assist you in resolving your technical issue:   Xfinity TV: Basic Troubleshooting Find and Trouble

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RDK-03013

Just upgraded 3 cables boxes , hooked them up and cant get them to activate. Wont go pass welcome screen. Ive been trying for hours to get a live person on the phone or find help in the online agent chats but cant get ahold of anyone.

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Getting error code rdk-03003...

I'm not able to watch TV through my cable box due to the error code rdk-0303...with the following message: "Sorry there seems to be a problem...etc. Please check that your cables are tightly secured and try again. If that doesn’t work, go to xfinity.com/support/status or use the Xfinity My Acc

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Have received over twenty XRE, RDK codes since 3/19/24....

Have an XGiv4 box, have received over twenty XRE, RDK error messages since March. Service freezes almost every other day, have to refresh/reboot system. Box moved to ventilated area, risers placed under box (still feels overly hot).

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