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Wednesday, October 11th, 2023 2:05 AM

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Unplugged boxes now getting RDK-03003

I bought a new piece of furniture that required me to fully disconnect my cable box and gateway. I unplugged the power and coax to both, put the new furniture in place and then re-connected the coax and power to get the error code RDK-03003.  Internet and tv are both out now. I’ve reset them and tightened all of the connections. Still not working.

Official Employee

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1.5K Messages

2 years ago

@user_8ykc7a Thank you for reaching out on the Xfinity Community Forums. I am happy to assist you. Are you still seeing an error on the cable box? 

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