Is the ARRIS SURFboard SBG7600AC2 compatible with Xfinty Internet services? Thank you Bob

I’m getting many old recordings of Law and Order from 2013 on BBC America. My program says only New and from NBC. I got 6 on one night. It is annoying.

My Apple products (2021 MacBook Air and iPhone 11) won't stay connected to my Xfinity home wifi network. My non-Apple products (Samsung tablet, Lenovo TV) stay connected without issue. When my network name appears in the list of available wifi networks, it appears without a password (even though I d

The motion sensor that xfinity sold me is absolute trash (why am I not surprised). Anyway, it triggers a false alarm almost every day.   I know how to "bypass" any sensor right before arming the system.  However this has to be done each time you arm. This is an additional inconven

I select "free to me" in my guide view. No matter what I do it immediatly changes to HD channels. I guess Xfinity just does whatever they want regardless how I set my guide view prefrences. This is the second time Xfinity has changed my guide view without my consent. It is like they do not care what

I was supposed to get delivered an Xfinity Starter Kit that included the Xfinity Flex router/modem. It was stolen off of my porch and now I am unable to use the internet since I have no router/modem of my own. Can I be resent another starter kit and am I offered theft reimbursement?

My devices stay connected to the WiFi network, but the Internet goes out constantly, and even devices that are wired to the modem/router lose connection. This happens multiple times a day, and seems to happen more every day. Over the past 3 going on 4 months, I have been on multiple chats, calls, a

Hey Folks, Looking for some help here! I could have sworn I was able to permanently bypass a sensor (in this case a motion sensor) I have guests staying for a while in a room that I would usually have a motion sensor in. Up until last night that seemed to be working (or at least they've been very

I just posted in the on demand forum regarding a problem with a show that has distorted video. I was hoping to take some screenshots of the problem and post them in that discussion to illustrate my point, but there seems to be something blocking the ability to take screenshots of the site!  An

When signing up for my Xfinity internet plan, I chose the 'Customer Owned Equipment' but the order still included the 'Getting Started Kit Delivery.' What will be included in the kit for customers using their own equipment for the internet? I hope the kit does not include any modem/router since I wo

I have a Mikrotik router and IPV6 has been working just fine for awhile. I noticed it is not working and here is what I am experiencing.I have a DHCPv6 setup on my wan Side.  I have had a prefix hint of /56 for the longest time.  I am receiving a gateway but that gateway is not pingable f

I have a site that I manage and I can't view it from home. I did a trace and it stops right after comcast. Error message claims that the connection to the site is not secure. I can view this site elsewhere just not on my router. Its so weird. I reset router, cleared the cache, used different browser

Talked to technical person about 2.4 GHZ WiFi connection for security camera. I show only the 5. He did not know which line was the 5 and which was the 2.4. After “figuring it out” he had me change the name for WiFi and PW. Went to connect the camera and my WiFi with a new name is 5 GHZ. now what do

This is the only way to send you all a message directly without having to text with a robot to 199 years. I have been trying to resolve an issue with my PURCHASED content for a YEAR. I purchased over $500 in movies, not rented not streamed but purchased through the on demand platform more than $500

UPDATE - rebooted cable box. Worked for awhile. Now when resuming a paused show it will start playing a little, then it will jump to live TV skipping the paused part of the show. Tried "rewinding back" the show, but it only played a few seconds and then skipped to live again. Remote batteries

Whenever I try to access a xfinity.com site from my home network on any device and any browser I get: Access Denied You don't have permission to access "http://www.xfinity.com/" on this server. Reference #18.cf034017.1633720197.a37f4e But if I use a VPN it works. I wouldn't care except I want

Just switched yesterday from rented modem to my own modem (Arris T25). The rented modem had 2 Ethernet ports & we could use both so that myself and a family member could both be online at the same time with our separate computers. We were able to do this yesterday before the switch. Now after ma

I was watching a show on Peacock. When I tried to exit Peacock and go back to CBS I got oops unfortunately this feature is not working. I can change the tv channels. But the oops message stays on my screen. The only thing I can watch is ondemand. Do not tell me to check my cables and restart my box.

I was told I could get service -- hence why I have an account. I've been waiting approximately 1 month. I live on a Boulevard -- however the new construction side of the boulevard has been named Parkway instead.   This is probably why there is confusion.  I need help with this as

My internet plan cost nearly doubled this month because my "discount" period is ending. According to my bill, it appears it will automatically increase more in another year when my "promotion ends".    I have to say that this is a strange way to treat your existing customers (been with Xf