Permanently Disable Motion Sensor

When considering to arm in stay mode, this only disables the Motion Sensors to detect motion- all other sensors will continue to work as they should. With the false alarms have you checked to make sure pets are out of the rooms, check curtains, blinds or other objects that move in a breeze may set off a Motion Sensor, also check areas in front of fans, air conditioners, and heating vents for light, movable objects? These can all cause the sensor to go off. My cat use to set our off all the time but have since moved the bookshelf she likes to sit on so she doesn't set off our motion sensor while away from the house.

To delete the old sensor you would need to follow the steps at the link: https://comca.st/2UyfrWr.

1. On your touchscreen, tap the Dashboard icon (four squares).
2. Tap Motion, then tap the sensor you're replacing.
3. On the Device Settings screen, make a note of the sensor's name and configuration (e.g., Kitchen, Interior Follower, etc.).
4. Return to the Home screen.
5. Tap the gear icon then tap Devices.
6. Enter 4321 instead of your Master Keypad Code.
7. Enter the Technician Code and tap Done
8. Tap Sensors & Zones.
9. Tap Delete Sensor.
10. Tap the sensor you want to delete, then tap Yes to confirm.
11. Tap Return to Menu.

This would require calling in to speak with our XH tech support team at 800-934-6489 to get the technician code.

@XfinityDena  thank you for that information, I was able to follow these steps and remove the device.