Had numerous issues with the past two 4K Tv boxes, mostly pixelation, until the last unit completely froze up. Returned it to the Xfinity store and was told they don't carry 4K boxes and Xfinity doesn't broadcast 4k, so the gave me a PX022ANM box as a replacement. The replacement box is extremely sl

I'm trying to connect my Xfinity TV box to my TV so I can activate my new service. My TV does not have an HDMI port. How can I connect them?

My TV service has been interrupted. Internet is working and no service outage is detected but my box only shows "One Moment Please" message on all channels.  Nowhere can I find someone to report this to.  It might be handy to have a way of reporting an outage that the machines don't detec

When I get a call on my landline I do not get the caller ID displayed on my TV screen, but if Xfinity sends a call to voicemail I get a voicemail notice on my screen. I have no other TV problems.

There was a message that I needed a new TV box now the message is gone. Do I need a new box?

Above read the above

Is there any timeline on when I can expect the Xfinity Stream app to be supported on Google TV?  I just bought a new Sony Bravia TV with Google TV and I would like to be able to watch Xfinity content natively.  I can cast the app from my phone to the TV, but it isn't nearly as convenient

Since start of day yesterday (10/03) 2 channels are not working and error message XRE-03062 is presented. I have tried every troubleshoot option multiple times and nothing has resolved the issue. The two missing channels are Tennis Channel (786) AND MSNBC (787). ALTHOUGH A "DIAMOND" customer I can

Hi Xfinity Support!I would like to cancel my X1 TV service. I currently have both X1 TV and Fast Internet (the 800 Mbps service tier). I want to keep the Internet service at the same tier it is at, but fully cancel the X1 TV service.  I tried canceling online through the chat function, but that

My Xumo Tv just had a update. Now my Xfinity Stream app will not allow me to activate or authenticate. After going through the process my phone says congratulations your device is activated. My Tv will flash back to sign in screen. I'm on my Xfinity home network. It worked fine before my TV update.

Hello! Recently - perhaps within the last couple of days - we've lost the ability to "Link TV Provider" from our Roku, Android TV, or websites. Things like NBC.com, ABC.com, CBS.com and Max all won't authenticate whatever we try.  We get a message "This network is not included in your current

Hello, new to X1 and this likely has been asked before, but how do I remove the "Xfinity" sponsored rows of complete garbage irrelevant content from the guide that appear to show up on every guide page?  If I set my favorites do these go away? Also, how do I condense the guide so that more

I am wondering what the 5 digit channels are and if they are available anywhere.  lI was looking at the channel listings for my area in Seattle and found that it listed 5 digit channels starting with 20100 and ending with 37360.  The channels listed were all national channels but no local channels. 

Hi, I need to cancel my now tv service. I literally just signed up and I've been looking for a way to cancel the service for an hour on the site, but I don't see where I can cancel. Can you help?