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Wednesday, January 10th, 2024 6:36 PM

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Cancel my now tv

Hi, I need to cancel my now tv service. I literally just signed up and I've been looking for a way to cancel the service for an hour on the site, but I don't see where I can cancel. Can you help?

Accepted Solution

Official Employee

 • 

4K Messages

1 year ago

Hello @user_d9qgu0! Thanks for taking the time to reach out to our team on Forums. We value you as a customer, and I am sorry to hear about the complications you've experienced trying to cancel Now TV. I apologize for any inconvenience or frustration this caused you, but my team is here to help. Please send us a Direct Message. 

Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

Accepted Solution

Official Employee

 • 

1.5K Messages

1 year ago

@user_d9qgu0, we appreciate you allowing us the opportunity to assist you with the Now TV concerns. Please don't hesitate to message us if anything else comes up, we thank you for being part of the Xfinity family and hope you enjoy the rest of your week!

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