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ANSWERED: What is the Xfinity Regional Sports Fee?
***Updated 9/1/2026*** Regional Sports Network Fee The Regional Sports Network Fee is an itemized charge that you'll see on your bill. This charge is not a government-mandated fee and will increase from time to time. It's based on our costs of providing the regional sports networks that we carry on
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ANSWERED: How to turn off/on your Xfinity Wifi Networks
***Updated 9/3/2026*** This article explains how to manage the Xfinity WiFi hotspot on your home Xfinity Gateway and where it can be used. Your gateway broadcasts an extra WiFi network called “xfinitywifi.” This network creates a hotspot right in your home. This hotspot is separate from your private
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Internet
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ANSWERED: Can I buy my own DVR or cable box?
***Updated 6/29/2026*** Cable operators purchase TV Boxes from TV Box manufacturers that they then rent to their customers. While these boxes are generally not intended for retail sale to consumers, some of the boxes find their way into the marketplace (lawfully or not) and are sold by resellers to
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TV
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ANSWERED: Comcast Modem Wireless Gateway Device/Feature Comparison
***5/27/2026*** Xfinity WiFi Gateways and Routers are all-in-one devices that deliver internet and voice connectivity, whole-home WiFi coverage, network security, control, and speed for the ultimate connected experience. General features of our latest devices, the Xfinity WiFi Gateway and Routers, i
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Internet
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ANSWERED: How to contact Comcast?
***Updated 9/1/2026*** ***Created by our Community Experts & Community Users*** The Xfinity Forums are a peer-to-peer help community. This means that you are mostly talking to other paying customers just like you. There is an outstanding team of Official Employees assisting in these forums, but they
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ANSWERED: How to simplify your Xfinity WiFi
***Updated 5/5/2026*** Xfinity Gateways give you strong WiFi, fast internet, and easy control of your home network. Older models use two bands (2.4 GHz and 5 GHz). The newest model (XB8) adds a third band (6 GHz) with WiFi 6E for even faster speeds. To learn more, see Overview of Xfinity Gateways. I
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Internet
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ANSWERED: How to pair an Xfinity Camera from the Touchscreen
***Updated 8/17/2026*** Learn how to use your Xfinity Home touchscreen to pair a camera in your Xfinity Home system. What you'll need Xfinity HomeThe complete kit for the camera you want to installAccess to your security router or gateway deviceAccess to your touchscreenYour Master Keypad Code Diffi
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Home Security & Control
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Pinned
ANSWERED: Xfinity Military Rewards
***Updated 9/1/2026*** Xfinity is proud to offer exclusive benefits for those who serve in the military. This includes: Discounts on mobile plans.Flexible line fees.Streaming services.Automatic updates for Xfinity membership to Diamond tier status, the highest tier. Looking to become a confirmed mil
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My Account
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Xfinity Watchathon 2021
Starting Tuesday, April 27, 2021 and continuing through Monday, May 3, 2021, the biggest week in television history is back! Watch the best shows and movies from HBO Max, Showtime, Starz, Hulu, Epix, AMC+ and more! Xfinity customers can watch thousands of episodes and hundreds of movies on demand fr
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Channels and Programming
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ANSWERED: How to Pair and Install a Camera Using the Xfinity Home App?
***Updated 9/2/2026 Learn how to add a camera to your Xfinity Home Security, Xfinity Smart Home, or Shield Select from Xfinity Home service using the Xfinity app or Xfinity Home app. Shield Select replaces Smart Home for new sales, but existing Smart Home customers can keep their current service and
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Mobile Apps
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ANSWERED: How to set up your Home Page when using Windows 10 EDGE
***Created by our Community Experts*** If using Windows 10's browser EDGE, you will need to do the following to set your homepage. Click the "3-Dot menu" (…) on the address bar, then Settings. In the left menu, click Start, home, and new tabs. On the right side o
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Internet
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ANSWERED: How to download and get started with the Xfinity Home App?
***Updated 9/3/2026*** Download and Install the Xfinity Home App The Xfinity Home app is available for Apple (iPhone, iPad or iPod touch) and Android (phone or tablet) devices. What You'll Need Xfinity ID and passwordApple (iOS 11+) or Android (OS 6+) device Installing the App Access the App Store (
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Mobile Apps
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ANSWERED: Activating your Xfinity xFi Gateway with the Xfinity App
Let's activate your new Xfinity Internet/Xfinity Voice service if you rent an Xfinity Gateway! If you don’t need instructions and are ready to act now, simply go to the Xfinity app on your Apple or Android device to get started. Remember: The xFi Fiber Gateway is only available through professional
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Internet
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ANSWERED: Top 10 Internet Security Tips from Xfinity
***Updated 5/5/2026*** Help secure your devices, your personal information, and your family against online threats with easy-to-use internet security tips. Security tips Social engineering Social engineering is the use of deception and manipulation of human behavior to influence you into divulging c
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Internet
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ANSWERED: How to get Hulu on Xfinity X1 and Xumo
***Updated 6/29/2026*** Watch your favorite Hulu content directly on your Xfinity X1 or Xumo Stream Box devices! To access the Hulu app, you’ll need: A compatible X1 TV Box (RNG150 and Pace XG1v1 models aren’t supported) or Xumo Stream Box.Xfinity Internet (any level of service).A Hulu subscription.
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TV
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ANSWERED: What is 4K Ultra HD (UHD) and High Dynamic Range (HDR) on Xfinity TV?
***Updated 8/11/2026*** Want to know more about viewing 4K Ultra HD (UHD) and 4K UHD/HDR with your Xfinity TV subscription? Check out our helpful information below, including how to watch it and what you can watch. What is 4K UHD content? 4K UHD resolution is four times full HD, providing a clearer,
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TV
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ANSWERED: How to Return Your Xfinity Equipment
***Updated 9/1/2026*** Whether you are moving, upgrading devices, or canceling a service, Xfinity can help! Go to the Digital Return Center at xfinity.com/returns and use the on-screen steps for the device you want to return. Even if you already disconnected your account, you can still use the Digit
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My Account
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ANSWERED: How to Link, Unlink, and Switch Between Multiple Xfinity Accounts
***Updated 9/1/2026*** Need to link, unlink or switch between your accounts? You can use your Xfinity ID to manage more than one account through xfinity.com. Linking lets you use one Xfinity ID to manage more than one house. Link an account If you don’t need steps on linking accounts, then sign in w
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My Account
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ANSWERED: What are the Xfinity TV Wireless TV boxes?
***Updated 8/11/2026*** With an X1 Wireless TV Box (XiOne, Xi5, and Xi6), you can watch live TV through your in-home Xfinity network without a coaxial cable connection. X1 Wireless TV Boxes also have the same functionality as other non-DVR X1 devices. For more information on Xumo Stream Box from Xfi
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TV
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ANSWERED: Xfinity Home Phone Features Quick Reference Guide
***Updated 8/30/2026*** Depending on your Xfinity Voice plan, you can access to up to 11 of the most popular calling features: Three-way calling*Anonymous call rejection*Advanced call forwarding*Call forwarding*Call forwarding selective*Call return*Call screening*Call waitingCaller IDCaller ID block
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Phone
