​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​ ​ ​If using Windows 10's browser EDGE, you will need to do the following to set your homepage.​ ​ ​ ​Click the "3-Dot menu"​​ (…) on the address bar, then​​ ​​Settings.​ ​In the left menu, click Start, home, and new tabs. ​ ​On the right side o

​***Created by our ​​ Community Experts​​***​ updated - 08/29/2024 ​ If you think your computer is infected. The first thing to do is scan your computer completely with your Antivirus and Anti Spyware programs. Be sure to save the logs. They are valuable if further help is needed.​ ​ ​ ​ ​​Communiti

​ ​​ ​Catch out-of-market games with MLB Extra Innings. Get live scores and advanced stats right on your TV with Xfinity X1 along with access to MLB.TV to stream every out-of-market game live or On Demand on your favorite devices.What you'll need You'll need the following to purchase MLB Extra Innin

​ ​​Question​ ​ ​​I am given the message "one moment please with ref code s0a00". It usually occurs around prime time and on the same few channels. What does this mean?​ ​ ​​ ​ ​ ​​ ​​Answer​ ​ ​ ​ ​​***Created by our Community***​ ​ ​​ ​ ​ ​ ​ ​​If you have the S0A00 error message it means your TV

This article provides an overview of the YouTube app on Xfinity X1. Eligibility To use the YouTube app on X1, you'll need: Xfinity Internet serviceA compatible X1 TV Box (excludes RNG150s) Access and use the YouTube app To access the YouTube app, press the xfinity button on your remote control and n

Want to know more about viewing 4K Ultra HD (UHD) and 4K UHD/HDR with your Xfinity TV subscription? Check out our helpful information below, including how to watch it and what you can watch. What is 4K UHD content? 4K UHD resolution is four times full HD, providing a clearer, more vivid picture. Cur

***Created by our Community*** GSM-1 Error Message: "Unable to retrieve DiscoveryConfiguration object, failed to retrieve scan configuration from AVSDB"Explanation: AVSDB is an external database that holds all information for autodiscovery to complete. Error means that the Cardio server coud not rea

Learn how to use the X1 Accessibility Home screen and find the Accessibility Settings menu on Xfinity X1. The Home screen has Accessibility settings, tips and tricks and content collections all in one place. The Accessibility Settings menu makes it easy to find features and options of importance inc

Question: How do I get a second IP address for my modem? Answer: ***Created by our Community Experts*** Some modems or gateways have the ability to be configured with multiple IPv4 addresses for each of their ethernet ports. However, because of the declining number of public IPv4 addresses, the abil

***Created by our Community Experts*** If your Services are subject to a minimum term agreement, and you terminate all or any portion of the Services under the minimum term agreement before the end of the minimum term, you may be charged an early termination fee. Review your minimum term agreement f

Download and Install the Xfinity Home App The Xfinity Home app is available for Apple (iPhone, iPad or iPod touch) and Android (phone or tablet) devices. What You'll Need Xfinity ID and passwordApple (iOS 11+) or Android (OS 6+) device Installing the App Access the App Store (Apple) or Google Play (

Pair an Xfinity Camera from the Xfinity or Xfinity Home app Learn how to use the Xfinity app or Xfinity Home app to add a camera in your Xfinity system. Don't have an Xfinity Camera yet? Visit Xfinity Cameras to get started! Before pairing your Xfinity Camera Identify your camera — pairing instructi

This article lists the steps to pair or activate your CableCARD. For more information and FAQs about CableCARDs, learn about CableCARDs. For details on how you can get a CableCARD to activate your Xfinity TV service on CableCARD-compatible retail devices, read about obtaining a CableCARD. CableCARD

​​Xfinity has millions of WiFi hotspots throughout our service area to make sure you’re always connected. These hotspots give you fast, convenient WiFi and are free to Xfinity Mobile customers and eligible* Xfinity Internet and Comcast Business Internet customers. Hotspot usage doesn’t count against

What's the difference between an X1 Purchase PIN and Locks PIN? This article provides a better understanding of how parental controls work, including the difference between a Locks PIN and a Purchase PIN for the Xfinity X1. Parental controls Parental controls allow you to limit the content viewable

Let's activate your new Xfinity Internet/Xfinity Voice service if you rent an Xfinity Gateway! If you don’t need instructions and are ready to act now, simply go to the Xfinity app on your Apple or Android device to get started. Remember: The xFi Fiber Gateway is only available through professional

With Xfinity Mobile's Phone Finder feature, you can locate a misplaced Xfinity Mobile phone in your home with just the sound of your voice. There is no setup or app installation required — all Xfinity Mobile phones are configured for Phone Finder to work out of the box. Voice commands to find your p

Learn how to replace the batteries in your Xfinity Home devices. When some devices' batteries begin to expire, a low-battery alert displays on: The Xfinity Home app and your touchscreen if you subscribe to Xfinity Home Pro Protection.The Xfinity app if you subscribe to Xfinity Home Self Protection.

Xfinity is your home for the most live sports, giving you access to the sports you love when and where you want. As an Xfinity TV customer, you can enjoy more sports your way – live in HD on your TV, streaming online and even through Xfinity On Demand. It's important to remember, however, that somet

With an X1 Wireless TV Box (XiOne,* Xi5, and Xi6), you can watch live TV through your in-home Xfinity network without a coaxial cable connection. X1 Wireless TV Boxes also have the same functionality as other non-DVR X1 devices. For more information on Xfinity Flex streaming TV Boxes, see what's Xfi