***5/27/2026*** Xfinity WiFi Gateways and Routers are all-in-one devices that deliver internet and voice connectivity, whole-home WiFi coverage, network security, control, and speed for the ultimate connected experience. General features of our latest devices, the Xfinity WiFi Gateway and Routers, i

***Updated 9/3/2026*** Manage people with the Xfinity app Learn how to organize devices by people and manage Family Settings, including screen time limits, screen time details, schedule pause, pause controls, and safer browsing controls. WiFi tab Primary and Manager users can organize connected devi

***Updated 7/6/2026*** You can set up your Xfinity remote to control your TV and sound system, like a sound bar and other pieces of audio equipment. If you have Xfinity X1, a Xumo Stream Box, or Xfinity Flex, follow these steps to connect your remote. If you don't have one of these boxes, see progra

***Updated 4/24/2026*** Find out how you can activate an Xfinity Gateway or an approved customer-owned (third-party) modem using the Xfinity app. Activation instructions using Xfinity app You can activate a device using the Xfinity app. Not on a smartphone? Scan this QR code with your mobile device

***Updated 9/2/2026*** Xfinity Home, Internet, TV, and/or Voice members can change the monthly due date for their bill online. Currently, Xfinity Mobile members can't change their due date. Already changed your due date? Check the status on xfinity.com. Eligibility and key reminders To be eligible t

***Updated 6/29/2026*** Cable operators purchase TV Boxes from TV Box manufacturers that they then rent to their customers. While these boxes are generally not intended for retail sale to consumers, some of the boxes find their way into the marketplace (lawfully or not) and are sold by resellers to

​ ​***Updated 8/6/2026*** ​Question​ ​ ​​I am given the message "one moment please with ref code s0a00". It usually occurs around prime time and on the same few channels. What does this mean?​ ​ ​​ ​​Answer​ ​ ​​***Created by our Community***​ ​ ​​If you have the S0A00 error message it means your TV

Let's activate your new Xfinity Internet/Xfinity Voice service if you rent an Xfinity Gateway! If you don’t need instructions and are ready to act now, simply go to the Xfinity app on your Apple or Android device to get started. Remember: The xFi Fiber Gateway is only available through professional

​***Created by our​​ ​​Community Users***​ ​ ​ ​If you receive mail that purports to be from Comcast telling you (the following are only a few of the things these emails will tell you)​ ​ ​ ​1​​) Your account has been blocked​ ​2​​) There has been unusual activity on your account​ ​3​​) To update yo

***Updated 8/11/2026*** Here’s an overview of Xfinity Accessibility options that can help. Learn more at corporate.comcast.com/impact/accessibility. Xfinity accessibility features and benefits Accessibility options on the TV Made EasyWith Xfinity X1 or Flex, just press the B button on your Voice Rem

​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​ ​ ​If using Windows 10's browser EDGE, you will need to do the following to set your homepage.​ ​ ​ ​Click the "3-Dot menu"​​ (…) on the address bar, then​​ ​​Settings.​ ​In the left menu, click Start, home, and new tabs. ​ ​On the right side o

***Updated 5/5/2026*** Help secure your devices, your personal information, and your family against online threats with easy-to-use internet security tips. Security tips Social engineering Social engineering is the use of deception and manipulation of human behavior to influence you into divulging c

***Updated 6/29/2026*** Watch your favorite Hulu content directly on your Xfinity X1 or Xumo Stream Box devices! To access the Hulu app, you’ll need: A compatible X1 TV Box (RNG150 and Pace XG1v1 models aren’t supported) or Xumo Stream Box.Xfinity Internet (any level of service).A Hulu subscription.

***Updated 7/13/2026*** Movies Anywhere, lets you watch movies you purchased from a variety of retailers on a single, shared playback service. Current retailers include iTunes, Google Play, Microsoft, Fandango, Amazon, Verizon Fios, DirecTV, and Xfinity. With Xfinity, you can purchase content from X

***Updated 5/24/2026*** Sometimes it can be hard to remember your WiFi network name (aka SSID) and password, so we made it easy to see and change them from a few places. Before you begin, remember that: These instructions are specifically for rented Xfinity Gateways only.Xfinity Gateways broadcast t

***Updated 5/20/2026*** This article provides details on the device personalization and control features available with the Xfinity app. For more information about the Xfinity app, see our Xfinity app overview article.For troubleshooting tips, see troubleshooting WiFi connectivity.For information on

***Updated 9/2/2026*** Xfinity offers two-step verification to give an extra layer of security and an easier sign-in experience. You can download it on Apple and Android phones. The Xfinity app tells you when someone tries to use your Xfinity ID and password to sign in to your account either online

***Updated 8/12/2026*** What's the difference between an X1 Purchase PIN and Locks PIN? This article provides a better understanding of how parental controls work, including the difference between a Locks PIN and a Purchase PIN for the Xfinity X1. Parental controls Parental controls allow you to lim

Starting Tuesday, April 27, 2021 and continuing through Monday, May 3, 2021, the biggest week in television history is back! Watch the best shows and movies from HBO Max, Showtime, Starz, Hulu, Epix, AMC+ and more! Xfinity customers can watch thousands of episodes and hundreds of movies on demand fr

***Updated 7/6/2026***​ ​ ​Catch out-of-market games with MLB Extra Innings. Get live scores and advanced stats right on your TV with Xfinity X1 along with access to MLB.TV to stream every out-of-market game live or On Demand on your favorite devices. What you'll need You'll need the following to pu