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xFi Advanced Security is blocking my company's website

One of my company's product domains is being blocked by xFi Advanced Security.https://v2.hostfully.com is the subdomain that serves our guidebook platform, and it works fine when i have this featured disabled, but when i turn on xFi Advanced Security, I get a message (different depending on the brow

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What is my IP address what is my IP address

How do I find out my IP address

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42

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ip change

i recently received my new modem and you guys put the wrong IP address with it. i live in ct and i can’t watch my local news station on paramount now because the ip address is channeling boston ma. please fix this 

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511

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Closed

Incorrect IP location

I upgraded my service and received a new modem 2 weeks ago. Now FuBOTV thinks my IP is here: {"postal":"20737","dma":"511","country_code":"USA","country_code2":"US","country_name":"united states","region_code":"MD","connection_type":"broadband","asn":"7922","as_name":"comcast cable communications l

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133

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Comcast-XFinity Even Worse than Their Reputation

If that's at all possible. I was a Comcast-Xfinity customer for five years until this past April. I couldn't justify $140 per month pre-covid to $260 post-covid. I was very ambivalent to use Comcast because of their horrific reputation. Nonetheless, I went with Comcast because the options in my area

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327

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Blacklisted IP

Help. Comcast has blacklisted my IP; so e-mail is interrupted.  How do I get this fixed?

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230

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Second IP Residential

Are second IP for cable modems available for residential customers?

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26

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Closed

Question about assigned IP address

Hi! I have a question about my assigned IP address.   First, my Internet service is working perfectly well.  NO ISSUES to report, thank goodness. :)  Outside of occasional power outages in my area, the service has been fast, stable and reliable.I'm in the S.F. Bay Area in the Ea

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277

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IP address is not accurate

Hi. Xfinity assigned us an IP address that puts us in Spokane, WA.  We're actually in Snoqualmie, WA, 3 hours to the West. How can we get a new IP address that matches our zip code, 98065, or at least in Seattle?  This affects all our streaming services, like news, weather. Thank you! &nb

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50

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IP address

When I use mail app on iPhone but connected to fidium WiFi, my comcast email will not load. Fidium indicates that I need to ask you to unblock my IP address for it to work. Please advise

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154

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Incorrect IP address

After recent Comcast work in the neighborhood I lost access to local channels on Sling TV, apparently because they are getting an incorrect IP address that shows me in different metropolitan area. Sling says Comcast has to fix it. I spoke with Comcast Internet Essentials; they showed me how to find

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171

2

IP address wrong location

My IP thinks I'm in Indiana.... I am not in Indiana. Reboots do nothing. How fix?

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14

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IP geolocation

My internet thinks I’m somewhere I’m not. I live in northern NJ. When I use services that are base on my location, those services think I’m in Philadelphia. I have spoke with support agents of those services and after many hours with them trying to figure out a solution, it is realized that it’s IP

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42

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Ip is different in port forwarding page

The ip in the devices page doesn’t match the ip in the port forwarding page. I can’t pick the ip to port forward, only the device. This was set up and working 6 months ago and now doesn’t work, and I’ve changed nothing.

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IP address blocked

My Xfinity Comcast’s IP address has been blocked 11 days. Comcast deny’s it is blocked but is obviously is and probably going to continue. Comcast should be upfront and admit is squeezing email accounts to close. Solves any issue I might have in the future subscribing to xfinity services. So long ol

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116

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Black listing IP address

Why is my IP address blacklisted by Comcast mail server? how can I prevent it?

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124

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port forwarding wrong ip

Hi, I have seen this asked before but not really resolved. So I set up port forwarding for a PC that I use for my camera system. The forwarding stopped working and I now see that the IP address that I set that ends in .54 shows in the Xfinity app saying  reserved ip address ends in .53 so it d

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32

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Temporary blocked IP

Starting last week we have been getting a temporary blocked IP address on our mail client. Web based access works, along with phone access. I have: 1. restarted the Modem. 2. Restarted the Access point. No change. Any public IP we are using should be out of the Comcast/Xfinity pool. So I have no id

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165

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IP Configuration not valid

Hello, I do the pass every month for two years and all the sudden it's saying " Wi-Fi doesn't have a valid IP Configuration" please help Robert 

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Black Listed IP Address

I am in the UK and I cannot get emails the server alert says temporarily black listed IP address try later and continues to state this for several hours. Please tell me how to resolve this problem.  Customer service is closed due to the time difference.

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35

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