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user_350494
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4 Messages

Wednesday, June 12th, 2024 1:55 AM

Blacklisted IP

Help.  Comcast has blacklisted my IP; so e-mail is interrupted.  How do I get this fixed?

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2 months ago

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XfinityMartyR

Official Employee

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1.3K Messages

3 months ago

 

user_350494 Thanks for reaching out! You can submit a report on your concern here: https://spa.xfinity.com/report

 

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thenatural

New Poster

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2 Messages

2 months ago

I had the same issue. I reset my password online (xfinity.com) and then in my third party app (outlook) and emails started to flow. Not sure this will resolve everyone's issue, but worth a try.

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user_v0iquw

1 Message

I reset my password, then my IP address was blacklisted, so no e-mails to Outlook. I signed into Xfinity and forwarded my e-mails to my iCloud account. That works, but doesn't solve my Xfinity blacklisting problem. Any advice is appreciated.

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2 months ago

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XfinityJeniece

Official Employee

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2.2K Messages

Hey there, user_v0iquw, thanks for reaching out through Xfinity Forums regarding your IP address concerns. Have you attempted to report the issue on our website at, https://spa.xfinity.com/advanced-security?faq=advanced-security to see if this helps with resolving the issue? 

 

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2 months ago

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