1 Message
IP address blocked
My Xfinity Comcast’s IP address has been blocked 11 days. Comcast deny’s it is blocked but is obviously is and probably going to continue. Comcast should be upfront and admit is squeezing email accounts to close. Solves any issue I might have in the future subscribing to xfinity services. So long old friend, it was a good ride while it lasted👋👋
CC_Tony
Retired Employee
•
1.4K Messages
28 days ago
Hello, @user_ovcmux! Thank you for your comment. I moved it to a post so that you can get proper support. We remain committed to supporting existing Comcast.net email addresses. I would love the opportunity to look over your email account and figure out what is going on. Please, send a DM to Xfinity Support with your full name and address to get started. See you there!
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
•Click the "Direct Message” icon (upper right corner of this page) or https://forums.xfinity.com/direct-messaging
•Click the "New message" (pencil and paper) icon
•Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
•Type your message in the text area near the bottom of the window
•Press Enter to send your message
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