Last week my Tivo live TV (Comcast) went out. The signals are fine, they are just not getting to the Tivo. The tech at the cable card department tried to reset the cable card but in the end sent me a new card. Meanwhile I got live TV several times for several hours. The new card arrived and the te

I am looking to possibly change my current cable TV package. I have 2 TiVos with xfinity cable cards in them and grandfathered into an older plan. All works good I want to obtain an X1 cloud recording capable box. I have been told I can't "add" it to my current account. There are apparently some ch

I cancelled my cable service today and forgot to ask the representative about returning my cable card. I know Xfinity is phasing out support for these. Do I need to return the cable card?

I recently upgraded my router. Ever since I did, my TiVo stopped showing live TV. I am assuming the CableCard needs to be paired to the account again. However, the website listed in the online instructions (https://cablecardactivation.xsp.comcast.net/) is not working. I tried calling, but by the tim

Yesterday, I went to a Xfinity store to get on another promotion (my account has 4 cable cards). When I got home, I noticed that one of the devices was no longer having any signal coming from it, so I tried the following Went to the self service cable card activation site (thank you for bringing

Does Xfinity provide cable cards for the Tivo Edge for watching and recording live tv?

Hi, my TV service changed with xfinity and now my cable cards don’t work. Tried to pair based on the instructions but no luck.

Hi Comcast, I am hoping you might be able to help me. I have been trying to recieve a cablecard for my tivo but have been unsuccessful so far. I've called and tried to recieve one but the rep couldn't find how to order one and redirected me to my local store xfinity store. I have tried a few in my

You have reset my cable card several times and it works for a short period time and then I start getting this! You have restarted now over 4x! I need a new card!!!

I moved from Washington DC (FIOS TV service) to New Hampshire (Xfinity TV service) at the end of January. I have been a TiVo user for over 20 years and had never experienced service problems until now.  Just in case we ordered two installation points, one with the standard Xfinity set-top box

The hard drive in one of my TiVos died. Its CableCARD still works. I know that new cards are no longer issued. I plan to get a new TiVo. Can I simply buy it and have the existing card re-paired to the new TiVo? Which number would I call?

So, last Thursday (6/20/24) at1:32am CDT, my two Tivo boxes' cable cards stopped communicating with Xfinity. V58 error. Both boxes, same time. These Tivos (a Roamio and an HD) had been working for around 5-7 years with cable cards. 7 different Xfinity cable card reps, and 6 different cable c

I am trying to get new Comcast service going but the required cable card for my tivo is a problem. The installer that came out the first time said they don't have cards anymore and to call customer service to have one mailed to my home.  The customer service said they don't mail to home since

Like many others, I am unable to access the CableCARD activation web site: https://cablecardactivation.xsp.comcast.net/ I know what the problem is: Comcast screwed up the DNS for their own server. cablecardactivation.xsp.comcast.net is a CNAME record pointing to cablecardactivation.g.app

​I had a cable card for years, and one day it seems the host id changed (according to the Comcast person.) So after an hour of her trying to fix it, she had me exchange the card at the store.​ I kept telling her they usually delete the card and put it back in since this happens from time to time, bu

I had tech come out today because 2 days ago I changed my internet and tv program, before I made change both my internet and tivo box were working fine. I was told by online support there was a signal issue and had to have someone to come out. today they came out and found defective modem but signal

All channels display a black screen with the message: "This channel is not authorized. Contact your cable provider for more information V58)". My service is through cable card in my TiVo. I have called Xfinity support and rebooted the TiVo multiple times with no luck in restoring my TV service. How

I have been requesting a Cable Card for TiVo for the past several weeks with no success. After several requests i visited a store and a rep helped me navigate to take to a phone rep, who said she placed the order and I would received in 3-5 days. After 5 days with no indication anything had even shi

Hello, It appears that my TiVo Roamio is stuck in a CableCard upgrade loop. It keeps cycling between the upgrade screen and the Home Screen.  There isn’t any progress and seems to be stuck at a gray screen with this info: TunedFreq: 249000KHz Collected Block: [0/508] Status: 0% completed ….

I have a Tivo with a Comcast CableCARD. Tivo support had me reset the Tivo, now I need to re-pair the CableCARD to Comcast. The links in your support site to activate the CableCARD are not working - https://cablecardactivation.xsp.comcast.net/ or http://xfinity.com/activatecablecard both timeout. Ch