How do I get my gateway CGM4140COM to run at 2.4MgHz

We have ONE TV Box that we have controlling TWO TVs via the splitter. We also have TWO remotes, and wish to pair one remote to each TV, but pairing either one of them to a TV unpairs the other. These are the voice remotes; is it possible to do what we want to do?

I've been recording Formula 1 Auto races, comentary, practice sesions and such with the X1 DVR. On every single one of eight or nine programs so far, the recording ends between five and fifteen minutes before the end of the broadcast program. This is very irratating and makes the DVR feature pretty

I have recently changed my plan and I no longer subscribe to any TV channels. I only have Internet access now. I am now being charged monthly rental for 2TV adapters which I no longer have. I disposed of these adapters, which were more than 10 years old, on the advice of a technician who came to my

I'm trying to see if Gigabit x6 service is available at my home. Who can I contact to check my address?

Hello, a few weeks ago I changed my plan, basically dropping TV service but keeping internet and phone service. Today I just dropped off my dvr and cablecard at the local Xfinity Store but when I got home I found an email saying my plan had been updated, and now included TV again! I need help gettin

I have lived at this house for years now, it was built in early 2000s. We never had a problem with internet at this home when we first got Comcast. (Internet working prior would mean that the house wiring is not too old) About a year ago over the Summer of 2023, Comcast updated their infrastructure

We have a large cable in the corner of the backyard that I don't know what to do with. Can you bury it? Our landscape contractor said it was the internet for the whole neighborhood. Don't know if it's true but the other end of the cable has some sort of in-line doodad that looks important. Also, on

Hi there, I have two Xfinity accounts. One is from my old address, used to have the internet for that address, and has my mobile account. One is from my current address, has the internet for my current address, but has no other services. Is there a way to have my mobile service moved to the account

I've taken over my elderly parents' Xfinity account and I noticed that they have a recurring fee on it for two unreturned TV boxes. They have no idea where these boxes could be as they believed they'd returned all of the ones they leased when they cancelled their TV service years ago. Is there any w

I’m getting many old recordings of Law and Order from 2013 on BBC America. My program says only New and from NBC. I got 6 on one night. It is annoying.

We are able to send and receive calls. When I go to "voice" "voicemail" or call history the page has the wrong number ---not ours. We are getting no history or voicemail. This is not something I can change by myself. All the AI assistant or text reps try to help me with Xfinity mobile which we don't

I just received a new gateway to replace an outdated model. I went through all the setup steps. It’s connected to the internet and the Ethernet connection works great but the wifi network won’t appear on any of my devices. I’ve tried using the xfinity assistant, restarting, power cycling, and checki

Why can't I get the ME TV channel, its telling me I have to subscribe to a new channel to receive it. How do I fix this????

Im a new customer who wanted technical to install my internet i make appointment and it got cancelled 3 times and the customer service people just lie one time they say i cancelled it other they said its the technician, or they say there’s no appointment i have been stuck with them for 2 weeks waiti

I need to schedule someone to move the wire on one standpipe on my house to another because the first is leaking into the roof. Not sure how to schedule this as it's not an internet issue.

Need to dig near a large cable box, how do i get someone to come out and locate where the cables go? I have called my communtiy locatioin service and the only do other utulities, not cable. how do I get someone from comcast come out and mark where the wires are?

We've been having trouble with location based apps such as casino gambling. We keep getting the notification that we are outside of Michigan (and we are not) and this prevents us from playing. This has happened on all devices (tablet, laptop, pc) and we've even had techs out twice. They've replaced

Will the xr11 remote work with the newer xfinity equipment, specifically the XG1v4-A DVR? And can I trade my remote for one at xf store or online? Also I have a newer Samsung smart Q60 TV and a 6-7yr old Samsung smart TV. Will it pair to those? (obv need two remotes) The answer may be somewhere in a

I need help -my 2 year contract just ended in June, 2024 and my bill went up by more than i can afford since i am on a fixed income. Question - If i agree to a new 2 year contract can my xfinity bill be reduced by at least 15% From $200 to about $170, with no loss of tv channels (~185 channels), min