JY3's profile

Regular Visitor

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3 Messages

Wednesday, August 7th, 2024 2:08 AM

Can I agree to a new 2 year Xfinity contract to get my xfinity bill reduced?

I need help -my 2 year contract just ended in June, 2024 and my bill went up by more than i can afford since i am on a fixed income.

Question - If i agree to a new 2 year contract can my xfinity bill be reduced by at least 15% From $200 to about $170, with no loss of tv channels (~185 channels), minimum internet speed of 800Mbps and the rental of 2 xfinity cable boxes at $10 each. I've talked to xfinity customer service by phone but they could not help nor could they answer questions about whether an option of a new 2 year contract still exists.

Accepted Solution

Official Employee

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550 Messages

3 months ago

Good evening @JY3. We can take a look to see what promotions are currently available for you. Please send our team a direct message with your full name and full address so we can get started.

 

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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