I was without internet and cable service in La Place for over a month. Are we not being credited for the lack of service?

Looking to upgrade my device to the XB8. Thank you, in advance.

I am in the process of trying to return my flexbox and when trying to print the shipping label from the Xfinity return page I am met with "looks like something went wrong". This happens in every browser and on multiple devices. After searching the internet and various Xfinity forums this seems to be

Hello, I signed up for Xfinity Internet just now but didn't receive any confirmation email for my service order. Every link (My Bill, Account Settings, etc.) in my.xfinity.com gives me the error "A communication error has occurred. We have been notified and are looking into the issue. Please try

Let me start by saying that the internet service provided was excellent and the promotional price for the year of $20 was great, after the year was up I really wanted to keep the service and called the Xfinity number to see if I could extend this promotional rate. I was really surprised when I was

I get this message when checking billing. Firefox, Edge, Chrome, mobile app, doesn't matter. Customer service through the chat program is entirely unhelpful and just tries selling me stuff. Make my account work first and we'll talk. Apparently my account is somehow flagged as inactive? No one I've s

I recently got Xfinity internet but I’m having trouble logging into my account. When I enter my username and password, it says “you are logged in but we are unable to access your account details”

Hi there, I was getting internet set up for my new apartment in CO and when I completed the process and paid, I got two sets of emails for two different accounts, with identical services that are both supposedly going to bill here in a month or so. I only needed one of the accounts and have absol

I'm about to add some streaming subscription and online backup services, and I'm worried about my data cap. If I add your unlimited option, can I try it for a month or two to see if it suits my needs, or is it a contract thing?

I was setting up a new service both TV and Internet, internet works absolutely fine. I was having issues getting the TV box set up, it would get to the start screen but then the remote wouldn't work. So I chatted with at least 3 different service people on the phone and in chat, each tried something

What a sad systemWhat a sad systemWhat a sad systemWhat a sad system

Just received yet another " we may need more information" from Xfinity regarding my frustrating attempts to sign up over an dover an dover and over again. So incredibly frustrating. I have lost count how many times I have applied for this through National Verifier and then Comcast. Just about ready

att requires a either netcable attached to wall outlet   old xfinty required cable connection 

The app is not allowing me to delete devices which are no longer connected to my network. What should I do or what do you recommend to resolve this?

Need to upgrade my internet and cancel my TV plan. Spoke with someone who said I needed "verbal" confirmation, but can't get in touch with anyone via phone. Not sure how to go about this.

Error page loads whenever try and login. I am a new customer moving into apartment with equipment pre-setup.

Use to be that i could call someone or connect to someone via the wedsite, but apparently no more.

Hello, I hope you can help. I haven't been able to watch Xfinity Stream on my computer for several days. The following error message keeps appearing on the screen:   "Sorry, we've run into a problem. Please sign out of your account and then sign back in. (Error TVAPP-00170)' I sign ou

We have 2 lines on our Xfinity Mobile account. As the primary user (Pixel 4a phone) I can easily set up voicemail and a PIN for me. My wife is a Manager on the account and should theoretically be able to do the same on her Pixel 3a, but so far nothing has worked. Does anyone know the procedure for m

I'm trying to figure out if Gigabit Pro is available to my address. I tried calling and I'm not sure the rep understood what I was asking. Who can definitively answer if this is available?