Xfinity Mobile is available at Xfinity Retail Stores nationwide. Come into any Xfinity Retail Store that offers Xfinity Mobile and you'll be able to sign up. Some Xfinity Retail Stores accept appointments for new Xfinity Mobile customers. Contact your local store to see if you can set up a reservati

To help maintain our forum design, we ask that you never send unsolicited/unwanted direct messages to any employee (even to the Xfinity Support handle) unless specifically asked to do so. You will only be able to send a Direct Message after you make a public post. To send a Direct Message on a deskt

Olympic Winter Games: Opening Ceremony: February 6 Closing Ceremony: February 22 Paralympic Winter Games: Opening Ceremony: March 6 Closing Ceremony: March 15 Comcast, a proud partner of Team USA, introduced its roster of U.S. Olympic and Paralympic athletes who will represent Xfinity on the road to

You can review your last three months of call and text message details using the Xfinity app or online through your Xfinity Mobile account. This history includes dates, times, and phone numbers for all calls and text messages sent from and received by all lines of service on your account. Call and t

Our Xfinity Forum Knowledge Base is a collection of vetted information sourced from conversations that started right here in the Xfinity Forum. Knowledge Base articles include information shared by our customers and Experts, as well as, Comcast-approved information. We would like to spend day 4 of o

Xfinity Mobile devices and services are billed separately from any other Xfinity or Comcast services you may have. Information on your Xfinity Mobile lines of service may be provided on your Xfinity bill, but all charges, including any taxes and fees for your Xfinity Mobile service, will be reflecte

Internet Essentials from Xfinity brings affordable, high-speed internet to your home so you can have greater access to homework, job opportunities, healthcare and benefits, education resources, and more. When you’re connected, you’re ready for anything. Signing up is easy and fast from your mobile d

With call forwarding, you can direct your mobile calls to another phone number, like your home or office number. It's included with the Xfinity Mobile plan, whether you have Unlimited or By the Gig data, at no additional cost. Turn on call forwarding There are two styles of call forwarding. You can

Internet From staying connected to friends and family, to working remotely or adding smart devices throughout your home—a reliable, high-speed internet connection is fundamental to modern living. But as the need for robust internet continues to grow, so too can concerns about household expenses. We’

What's Xfinity Home? Xfinity Home is a total home security solution that includes professional monitoring and advanced technology, all installed by experts and powered by WiFi from Xfinity. Named the Best Professionally Installed Pro Protection System by CNET. "A robust, well-thought-out system that

​***Created by our ​​ Community Experts​​***​ ​ ​​ ​ ​ ​​ ​ ​ ​​EXPORT​​ ​​Identity Safe Data​ ​ ​ ​ ​​If you use Identity Safe, before you uninstall NSS you will want to go into Settings > Identity Protection > Log into Identity Safe by clicking on Configure (if not already logged-in)​​ ​​You will

Learn how to prevent false alarms in your Xfinity Home system. False alarms can pull first responders away from real emergencies, cost you monetarily through fines from local authorities and create a public nuisance. Keep these tips handy to prevent false alarms in your Xfinity Home system. Tips to

​ ​​Question​ ​ ​​ O​​ur voicemail indicator on our home phone is perpetually on even with no messages. Needs to be reset or resolved please​ ​ ​​ ​​ ​ ​ ​​Answer​ ​ ​ ​***Created by our Community***​ ​ ​​ ​ ​ ​​1. Go Here: ​​https://connect.xfinity.com/voice/settings/voicemailindicator​ ​ ​​2. Logi

Xfinity X1 is simply extraordinary! What is X1? X1 delivers the simplest, fastest, and most complete way to access all your entertainment on all your screens. Not a customer yet? Order Xfinity X1 and watch more of what you love in one place! With X1, you experience TV and internet together like neve

In certain On Demand menus included in the Xfinity X1 On-Screen Guide, you can filter and sort programs to narrow your choices or customize your view. Just follow the instructions below: Filter your X1 On Demand menu Press the xfinity button on your remote.Use the right arrow or left arrow button to

You can now pay your bill online using Apple Pay in the Safari web browser with a compatible Apple device. To use Apple Pay, you must first add a credit or debit card to your Apple Wallet. To learn about device compatibility and how to set up and use Apple Pay, visit http://www.apple.com/apple-pay/.

What to do if you can't receive calls with your Xfinity Voice service Here are a few solutions to try when it appears your phone service isn’t working. Troubleshooting tips If you're having trouble receiving phone calls with your Xfinity Voice service, try whichever of the following steps applies to

Download your Xfinity Home Certificate of Alarm System below. The Xfinity Home Certificate of Alarm System is proof of home security ownership and activation that you can provide to your insurance company. We provide the certificate when your Xfinity Home system is installed, but you can download or

Watch your favorite Amazon Prime Video content directly on Xfinity X1 or Xumo Stream Box from Xfinity devices! To access the Prime Video app on these devices, you’ll need: A compatible X1 TV Box (RNG150 and Pace XG1v1 models are not supported) or Xumo Stream Box.Xfinity Internet (any level of servic

If you’re an Xfinity X1 customer, your TV Boxes will automatically restart once per day to ensure that you have all of the latest software. This restart, also known as the Daily Update Time, happens by default between 3:00 a.m. and 4:00 a.m. local time. You can change this window of time to suit you