Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (466.3K)
Closed
Equipment Incompatible with Xfinity Voice (Answered)
Most equipment works fine with Xfinity Voice, but there are a few products that do not.The following equipment is known to have a high probability of errors with Xfinity Voice service: Telephones Bang & Olufsen: BeoCom 1Bang & Olufsen: Beocom 2Bang & Olufsen: BeoCom 4Bang & Olufsen: BeoCom 5Bang & O
Articles
•
Phone
Closed
Pinned
Xfinity TV Remote app retired
The Xfinity TV Remote app was retired on Tuesday, February 11. 2025. It has been removed from the Apple Store and Google Play, as well as from Xfinity.com. Customers attempting to use the app may encounter errors and, eventually, won’t be able to use it. We have several alternatives to help ensure y
Articles
•
Customer Service
Closed
Pinned
What to Know About the New 5 Year Price Guarantee
Internet From staying connected to friends and family, to working remotely or adding smart devices throughout your home—a reliable, high-speed internet connection is fundamental to modern living. But as the need for robust internet continues to grow, so too can concerns about household expenses. We’
Articles
•
Announcements
Closed
Pinned
Xfinity Forums FAQs
Q: Can I delete my profile once it has been created? A: Due to system limitations, we are not able to delete profiles once they have been created. However, you can request to have your account blocked or you can turn off all notifications. Q: Am I able to update my email once my profile has been est
Articles
•
Getting Started
Closed
Pinned
Free This Week
What’s Free to Watch this Week with Xfinity Free TV & Movies Not sure what to watch next? Check out the Free this Week collection for Xfinity members, featuring a mix of movies, shows, and apps you can watch for free. There are no extra costs or surprise fees and no additional streaming services or
Articles
•
Channels and Programming
Closed
Free Movies Week 2022
Don’t miss the one-week chance to watch tons of the best movies, all for no additional charge. Free Movies Week is happening March 8-14th. Turn on your TV to discover what’s available and get started. Watch free movies from premium networks and subscription services as part of Free Movies Week, inc
Articles
•
Channels and Programming
Closed
Pinned
Diamond Sports Group Programming Agreement Renewed, Bally Sports Moved to Digital Preferred/Ultimate TV Tier
We’ve renewed our agreement with Diamond Sports Group, owner of Bally Sports, to carry its Regional Sports Networks. On August 1 all content will be restored. As part of this agreement renewal, Bally Sports channels have moved to the Digital Preferred and Ultimate TV video tier. We know unexpected c
Articles
•
Channels and Programming
Closed
Using Xfinity Call Guard (Answered)
Xfinity Call Guard is available for no cost to Xfinity Mobile customers enrolled in the Premium Unlimited data plan. It identifies incoming callers as valid or as potential spammers, scammers, telemarketers, or robocalls. Note: Ensure you're using the latest version of the app for the best experienc
Articles
•
Xfinity Mobile
Closed
How do I return or exchange my mobile device and accessories? (Answered)
You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. For accessories, you have 30 days from your purchase date to start a return or exchange. Once we’re in the process of shipping your device or accessory order, it can't be canceled or mo
Articles
•
Xfinity Mobile
Closed
How do I activate my mobile phone or tablet with Xfinity Mobile and NOW Mobile? (Answered)
Whether you're bringing your own device or adding a brand new one, we made the activation process simple — and you can do it all on your device in the Xfinity app. Activation times vary but the process usually takes about 10 minutes. You can either use an existing phone or tablet that has the Xfinit
Articles
•
Xfinity Mobile
Closed
Xfinity Voice Spam Blocker overview (Answered)
Identify and stop unwanted calls with Spam Blocker so you only talk to the people that matter. Control is in your hands as you choose which types of call you want to block and which to send to voicemail, helping put an end to the nuisance calls in your life. Details Stop unwanted calls — Spam Blocke
Articles
•
Phone
Closed
ANSWERED: What is Advanced Security on the Go?
Advanced Security on the go: Is available to xFi Complete customers through the Xfinity app.Provides safe browsing and data protection to your mobile device whenever you’re connected to an unsecured WiFi network away from home. See below for step-by-step instructions on how to enable this feature an
Articles
•
Internet
Closed
View and download Xfinity Voice call history (Answered)
Learn how to manage your Xfinity Voice, including how to view, download, or print your call history using the Xfinity Voice portal. View your call history Sign in to Xfinity Voice using your Xfinity ID and password.Click Call History.The type of call (MISSED, PLACED, ANSWERED, or BLOCKED) will show
Articles
•
Phone
Closed
Can I use Xfinity Mobile when I travel internationally? (Answered)
If you are traveling the world, you can take Xfinity Mobile with you. International roaming is supported for phones in over 215 destinations, where you can talk, text message, and use data — just like at home. If you are already abroad and your phone shows “No Service,” you can manually pick a servi
Articles
•
Xfinity Mobile
Closed
Pinned
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
•
Channels and Programming
Closed
Pinned
Xfinity Password Guidance for Account and Information Security
As part of our commitment to our customers, we may at times require you to update your password for account protection. When resetting your password, be mindful of the following: The Primary account holder can request a mobile number or non-Comcast email address be added to the account for password
Articles
•
Sign-In and Account Management
Closed
Pinned
Olympic & Paralympic Games Paris 2024
The fastest connection to Paris Remaining Trials Information: U.S. Olympic Trials – Swimming (June 15- 23) U.S. Olympic Trials – Diving (June 16-23) U.S. Olympic Trials – Track & Field (June 21-30) U.S. Paralympic Trials – Swimming (June 27-29) U.S. Olympic Trials – Gymnastics (June 27-30) U.S. Para
Articles
•
Channels and Programming
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
•
Channels and Programming
Closed
ANSWERED: How to Export/Import NSS Identity Safe Data
***Created by our Community Experts*** EXPORT Identity Safe Data If you use Identity Safe, before you uninstall NSS you will want to go into Settings > Identity Protection > Log into Identity Safe by clicking on Configure (if not already logged-in) You will
Articles
•
Internet
Closed
ANSWERED: How to Prevent an Xfinity Home False Alarm
Learn how to prevent false alarms in your Xfinity Home system. False alarms can pull first responders away from real emergencies, cost you monetarily through fines from local authorities and create a public nuisance. Keep these tips handy to prevent false alarms in your Xfinity Home system. Tips to
Articles
•
Home Security & Control
