Official

Accepted

Unanswered

Advanced Filters

Search Results (452.7K)

Relevance
Selected Relevance

Closed

What features are included with my Xfinity Mobile service? (Answered)

When you come on board with Xfinity Mobile, you get a lot of great features with every line. Xfinity Mobile is available exclusively for Xfinity and NOW Internet customers. Phone service features 5G data With Xfinity Mobile, connect to the fastest mobile service with 5G cellular and millions of WiFi

Articles

119

0

0

Closed

ANSWERED: Navigating Xfinity Stream app on your Roku

Learn how to use the Xfinity Stream app on Roku devices! Navigate the Xfinity Stream app on Roku Main Menu If you have completed activation, you'll see the Main Menu. (See our activation instructions for more information.) Search Search for a movie, TV show or channel collection (i.e., network). Bro

Articles

398

0

0

Closed

How do I view my Xfinity Mobile call and text message history? (Answered)

You can review your last three months of call and text message details using the Xfinity app or online through your Xfinity Mobile account. This history includes dates, times, and phone numbers for all calls and text messages sent from and received by all lines of service on your account. Call and t

Articles

406

0

0

Closed

How do I return or exchange my mobile device and accessories? (Answered)

You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. For accessories, you have 30 days from your purchase date to start a return or exchange. Once we’re in the process of shipping your device or accessory order, it can't be canceled or mo

Articles

380

0

0

Closed

Pinned

Xfinity Sports & News TV Now Available

Introducing Sports & News TV: Your Ultimate Source for Sports, News, and More Starting January 22, 2025, Xfinity is launching a brand-new video tier—Sports & News TV—designed to bring you live local channels, popular broadcast networks, top sports programming, and exclusive news coverage. Available

Articles

1.2K

0

0

Closed

How do I use call forwarding with Xfinity Mobile? (Answered)

With call forwarding, you can direct your mobile calls to another phone number, like your home or office number. It's included with the Xfinity Mobile plan, whether you have Unlimited or By the Gig data, at no additional cost. Turn on call forwarding There are two styles of call forwarding. You can

Articles

138

0

0

Closed

ANSWERED: How to manage people with Xfinity app?

Learn more about organizing devices by people and managing family settings like Active Time Limits, Active Time Details, Downtime schedules, and Parental Controls. For more information on the Xfinity app, see our xFi Features and Using the Xfinity App. For tips on managing devices, see Personalizing

Articles

1.6K

0

0

Closed

Free Movies Week 2022

Don’t miss the one-week chance to watch tons of the best movies, all for no additional charge. Free Movies Week is happening March 8-14th. Turn on your TV to discover what’s available and get started.​ Watch free movies from premium networks and subscription services as part of Free Movies Week, inc

Articles

35.4K

51

Closed

Pinned

Free This Week

​​​​​​​​​​ Finding what to watch just got freer with Xfinity's "Free this Week" experience — another way Xfinity gives our customers more to love in entertainment. Check back every Monday to explore highlighted movies, shows, and apps, on us. Just say "Free this Week" into your Xfinity Voice Remote.

Articles

19.4K

15

Closed

Some Apple devices no longer supported by Xfinity Mobile (Answered)

Xfinity Mobile doesn’t work with Apple devices that have outdated software. If your iPhone, iPad, or Apple Watch has old software, it might stop working properly. You might not be able to use cellular data (internet without Wi-Fi). What you need: iPhones and iPads must have iOS 14 or newer.Apple Wat

Articles

183

0

0

Closed

Pinned

Xfinity Forums FAQs

Q: Can I delete my profile once it has been created? A: Due to system limitations, we are not able to delete profiles once they have been created. However, you can request to have your account blocked or you can turn off all notifications. Q: Am I able to update my email once my profile has been est

Articles

23

0

0

Closed

ANSWERED: How to pair an Xfinity Camera from the Touchscreen

Learn how to use your Xfinity Home touchscreen to pair a camera in your Xfinity Home system. What you'll need Xfinity HomeThe complete kit for the camera you want to installAccess to your security router or gateway deviceAccess to your touchscreenYour Master Keypad Code Difficulty Medium Pair a came

Articles

15.3K

0

0

0

Closed

ANSWERED: How to change the Daily Update Time on your Xfinity X1 box

If you’re an Xfinity X1 customer, your TV Boxes will automatically restart once per day to ensure that you have all of the latest software. This restart, also known as the Daily Update Time, happens by default between 3:00 a.m. and 4:00 a.m. local time. You can change this window of time to suit you

Articles

5.4K

0

0

0

Closed

ANSWERED: How to contact Comcast?

***Created by our Community Experts & Community Users*** The Xfinity Forums are a peer-to-peer help community. This means that you are mostly talking to other paying customers just like you. There is an outstanding team of Official Employees assisting in these forums, but they are primarily here to

Articles

30.9K

0

0

0

Closed

ANSWERED: How to use Xfinity X1

Xfinity X1 is simply extraordinary! What is X1? X1 delivers the simplest, fastest, and most complete way to access all your entertainment on all your screens. Not a customer yet? Order Xfinity X1 and watch more of what you love in one place! With X1, you experience TV and internet together like neve

Articles

5K

0

0

0

Closed

ANSWERED: How to fix the Xfinity voicemail messages indicator always on

​ ​​Question​ ​ ​​ O​​ur voicemail indicator on our home phone is perpetually on even with no messages. Needs to be reset or resolved please​ ​ ​​ ​​ ​ ​ ​​Answer​ ​ ​ ​***Created by our Community***​ ​ ​​ ​ ​ ​​1. Go Here: ​​https://connect.xfinity.com/voice/settings/voicemailindicator​ ​ ​​2. Logi

Articles

14.3K

0

0

0

Closed

ANSWERED: Finding Approved Xfinity Modems and Gateways

You can use the Xfinity Home app to stay connected and control your Xfinity Home - Automation system. While the look and feel of the app varies depending on whether you have an Apple or Android device, the functions and features are the same. Don't Have Xfinity Home — Automation? Learn about the Xfi

Articles

45.2K

0

0

0

Closed

ANSWERED: How to upgrade your devices when you receive an upgrade letter from us?

Over time, internet and TV equipment needs to be updated to keep up with the latest technology. If you need assistance troubleshooting your Xfinity Internet or TV service, visit the Xfinity Internet and WiFi connection troubleshooting and what to do if your Xfinity TV and Internet is out. Ways to re

Articles

37.6K

0

0

0

Closed

ANSWERED: Obtén tu menú X1 en español (How to get your X1 menu in Spanish)

Cambio del idioma del menú de X1 a través del menú de Configuración To get to Menu Language Settings: Presiona el botón xfinity en tu control remoto.Usa los botones de flecha hacia la derecha y flecha hacia la izquierda en tu control remoto para seleccionar el ícono de engranaje. Presiona el botón O

Articles

2.5K

0

0

Closed

ANSWERED: How to Export/Import NSS Identity Safe Data

​***Created by our ​​ Community Experts​​***​ ​ ​​ ​ ​ ​​ ​ ​ ​​EXPORT​​ ​​Identity Safe Data​ ​ ​ ​ ​​If you use Identity Safe, before you uninstall NSS you will want to go into Settings > Identity Protection > Log into Identity Safe by clicking on Configure (if not already logged-in)​​ ​​You will

Articles

3.1K

0

0

0

forum icon

New to the Community?

Start Here