Question How does the Xfinity Internet Data Usage Plan work? Answer Plan overview Xfinity Internet comes with 1.2 TB of internet data per month. If you use more than 1.2 TB in a month, your account may become subject to overage charges. To learn more, see what happens if you use more than 1.2 TB in

Watch your favorite Amazon Prime Video content directly on Xfinity X1 or Xumo Stream Box from Xfinity devices! To access the Prime Video app on these devices, you’ll need: A compatible X1 TV Box (RNG150 and Pace XG1v1 models are not supported) or Xumo Stream Box.Xfinity Internet (any level of servic

​***Created by our ​​ Community Experts​​***​ ​ ​​ ​ ​ ​​ ​ ​ ​​EXPORT​​ ​​Identity Safe Data​ ​ ​ ​ ​​If you use Identity Safe, before you uninstall NSS you will want to go into Settings > Identity Protection > Log into Identity Safe by clicking on Configure (if not already logged-in)​​ ​​You will

Xfinity X1 is simply extraordinary! What is X1? X1 delivers the simplest, fastest, and most complete way to access all your entertainment on all your screens. Not a customer yet? Order Xfinity X1 and watch more of what you love in one place! With X1, you experience TV and internet together like neve

***Created by our Community Users*** Issue: Cannot Log Into Xfinity Mobile--Primary User Issue I recently signed up for Xfinity Mobile after already being an Comcast TV and Internet customer. I have not been able to log into my Mobile account since even before signing up (had to sign up over the pho

The XRA Large Button Voice Remote is the next generation, voice-controlled Xfinity accessibility remote that features a flat, stable back with descriptive button labels, vibration feedback and backlit buttons. It’s easy to grip and has premium metal directional keys. For customers who have difficult

Find out which ports are blocked by Xfinity and Comcast services, and why. Ports on the internet are like virtual passageways where data can travel. All information on the internet passes through ports to get to and from computers and servers. When a certain port is known to cause vulnerability to t

Xfinity xFi Gateways are all-in-one devices that deliver whole-home WiFi coverage, fast internet speed and the ability to control your home network – for the ultimate connected experience. Earlier generations of xFi Gateways are "dual band," meaning that they broadcast two separate radio bands for t

Learn how to prevent false alarms in your Xfinity Home system. False alarms can pull first responders away from real emergencies, cost you monetarily through fines from local authorities and create a public nuisance. Keep these tips handy to prevent false alarms in your Xfinity Home system. Tips to

Learn how to use your Xfinity Home touchscreen to pair a camera in your Xfinity Home system. What you'll need Xfinity HomeThe complete kit for the camera you want to installAccess to your security router or gateway deviceAccess to your touchscreenYour Master Keypad Code Difficulty Medium Pair a came

iHeartRadio is now available on your Xfinity X1 TV Box! The iHeartRadio app on X1 allows you to listen to music from your favorite artist radio or from more than 800 live radio stations over a range of genres, including Pop, Country, Hip-Hop, R&B, Alternative, Rock and more. To use the iHeartRadio a

Learn how to manage your Xfinity Home system using the touchscreen – the control center that offers simple touch navigation and an easy-to-use interface. Arm and disarm your system, view live video from your cameras, change settings on devices such as Lights and Thermostats, and much more. What You'

Using the Self-Service feature on non-Xfinity X1 TV Boxes, you can find easy-to-use instructions on how to program an Xfinity remote to devices like TV Boxes, DVD players or audio equipment.Access the self-help screen To access the Self Help screen: Press the Menu button on your remote control.Use t

Many factors can impact WiFi connectivity in your home. If you’re having WiFi performance issues, you can troubleshoot using the Xfinity app from your mobile device, or if you’d prefer, chat with the Xfinity Assistant from your computer. You can also try following some of the other methods listed be

​ ​​Question:​ ​ ​​How to clear your Internet browser history?​ ​ ​​ ​​ ​ ​ ​​ ​ ​ ​​ ​​Solution:​ ​ ​ ​ ​​***Created by our ​​ Community Experts​​***​ ​ ​​ ​ ​ ​​ ​ ​ ​​Firefox:​ ​ ​​ ​​Click ‘History’ from browser menu​​ ​​Click ‘Clear Recent History’​​ ​​Set ‘Time range to clear’ as `Everything`​

Are you an Xfinity Home, Internet, TV, and/or Voice customer and need to change the monthly due date for your bill? You can do so online from your account. Read below to get started. At this time, Xfinity Mobile customers can't change their monthly due date. Eligibility and key reminders To be eligi

Regional Sports Network Fee The Regional Sports Network Fee is an itemized charge that you'll see on your bill. This charge is not a government-mandated fee and will increase from time to time. It's based on our costs of providing the regional sports networks that we carry on our cable systems in ea

***Created by our Community Experts & Community Users*** The Xfinity Forums are a peer-to-peer help community. This means that you are mostly talking to other paying customers just like you. There is an outstanding team of Official Employees assisting in these forums, but they are primarily here to

Update Your Xfinity Email POP Port Settings If you use a third-party email application (Outlook, Apple Mail, Thunderbird, etc.) through a POP connection, you're now required to use a secure mail server. You can no longer utilize POP Port 110. This will help you better protect your email and Xfinity

​ ​​Question​ ​ ​​ ​ ​ ​​Where can I get a local printable Xfinity channel lineup?​ ​ ​​ ​ ​ ​​ ​​Answer​ ​ ​ ​ ​​***Created by our Community***​ ​ ​​ ​ ​ ​​ ​ ​ ​​You can get a copy of your lineup online at ​​https://www.xfinity.com/learn/channel-lineup​​ or ​​https://www.xfinity.com/support/local-