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Friday, December 29th, 2017 12:00 PM

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ANSWERED: How do I log into my Xfinity provided Modem?

​Question​

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​How do I log into my Xfinity modem so I can manage my home network?​

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​Answer​

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​***Created by our​​ ​​Community Users***​

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  1. ​With a computer, phone, or tablet that’s connected to your network, open a web browser and go to the Admin Tool at ​​http://10.0.0.1​​. If you’ve already changed your Admin Tool ID and password, log in with your information.​

    ​Pro tip: ​​This username and password aren’t the same as your WiFi name and password.​

    ​If you haven’t changed the username and password, log in with: ​
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    • ​Username: ​​admin​
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    • ​Password: ​​password​ (case sensitive)

      ​If you changed your ID or password but don't remember it, you can do a​​ factory reset (See Factory Reset Note below)​​.​
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  3. ​Then, click ​​LOGIN​​.​
    log in screen
    ​Note: ​​Your screen might not look exactly like this - it depends on which gateway you have. But the steps are the same.​
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​Factory Reset Note:​​  A factory reset restores your Gateway to its original default settings, including your WiFi name and password. A factory reset requires using a small object, such as a paper clip or pin, to hold in the ​​Reset button on the back of the Gateway for 30 seconds until all the LED lights power off. If prompted, you’ll be required to create a custom WiFi name and password and reconnect devices to your home network using this information.​

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Additional information about how to log into your Xfinity Modem can be found here, in the "Advanced Features: Restart With the Admin Tool" section. 
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