I am moving in a month and when I went to “schedule a move” on the website.. my new address would not come up in the system. So I then chatted with an assistant who said he can transfer me to a person who could help. He never did. My new address won’t show up but for a few houses down the road those addresses appear. Will I be able to transfer it still? Or would I have to just end my account? I love Xfinity and I would hate to have to cancel with them. Any ideas on what I can do ?