3 Messages
I want to Cancel my TV SERVICE
I have tried several times to CANCEL MY TV SERVICE online at this Point I am about ready to END MY RELATIONSHIP WITH XFINITY COMPLETELY
3 Messages
I have tried several times to CANCEL MY TV SERVICE online at this Point I am about ready to END MY RELATIONSHIP WITH XFINITY COMPLETELY
Accepted Solution
XfinityJoe
Official Employee
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471 Messages
4 months ago
@user_pxykup We apologize for the poor experience attempting to manage your services online. We would be happy to assist.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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XfinityJoe
Official Employee
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471 Messages
4 months ago
@user_pxykup you accidentally posted your personal information, so I edited the post to protect your information. Please send us a direct message.
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