Low hanging cable across my driveway

Hello, Brian_47 thank you for taking time out of your day to create a post, you have contacted the right place for assitance in regard to the low hanging line. I can get a ticket created for our awesome technician experts to come out and get that addressed. 

Since I will need to gather some information for the ticket that we don't want in our public conversation, when you have time please send a direct message. 

To send a direct message: 

Click "Sign In" if necessary

• Click the "Direct Message" icon in the upper right - it looks like a chat bubble  

• Click the "New message" (pencil and paper) icon just to the right of Conversations

• Type "Xfinity Support" in the "To:" line - do not use the Employee's name!

• Type your message in the text area near the bottom of the window

• Press Enter to send it

To expedite your request, we ask that you please include your name, the account holder name (if different), and the service address.