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Tue, Mar 6, 2018 11:00 AM

ANSWERED: How To Turn Bridge Mode on and off on Xfinity modem

Turn Bridge Mode On and Off on Your Wireless Gateway

Typically, two pieces of equipment are required to connect to the Internet and the WiFi network in your home:
  • A modem connects your home to an Internet Service Provider's (e.g., Comcast's) network.
  • A router connects your wired and wireless devices to your modem.
The Xfinity Wireless Gateway puts the technology of a modem and router into one piece of equipment, creating the fastest, most reliable in-home WiFi.

We understand, however, that there may be times when you may want to use your own router.

When Bridge Mode is enabled, you will not be able to use Xfinity xFi and xFi Pods ( Learn the advantages of xFi ). If you are a customer with xFi Advanced Security, you will not be able to access this feature if you choose to enable Bridge Mode on your Gateway. ( Learn more about xFi Advanced Security .)

In addition, if you have already activated xFi Pods, you will not be able to enable Bridge Mode. Learn more about  network settings required with xFi Pods .

Enabling Bridge Mode does not disable the Xfinity WiFi Home Hotspot feature (available on some Gateways). Learn more about  turning your Xfinity WiFi Home Hotspot on or off .



Toggle Bridge Mode On/Off


  1. Using a device connected to your home network, open a web browser and go to the Admin Tool at If you are disabling bridge mode, this device must be connected to your Gateway with an Ethernet cable.
  2. Enter the default username and password:
    • Username: admin
    • Password: password (case sensitive)
    • **Note**: If you previously changed your Admin Tool password, use the new password to log in.
      Admin Tool Login Screen with Username and Password fields in the middle and Login button at the bottom.  
  3. From the left-hand column, select Gateway > At a Glance.
  4. Next to Bridge Mode, click Enable.
    Gateway at a Glance screen with Wifi SSID and Passkey displaying.
  5. A message appears stating "WARNING: Enabling Bridge Mode will disable Router functionality of Gateway and turn off the private Wi-Fi network. Are you sure you want to continue?" Click OK to confirm.

    **Note**: Your Wireless Gateway may reboot/restart.
    Warning dialog box informing user about Enabling Bridge mode 
  6. You can now use your own router in place of the Wireless Gateway's router capabilities. Click Logout at the top right. Connect your personal router to any of the Ethernet ports on the Xfinity Wireless Gateway.
  7. If you would like to use your Gateway's router capabilities in the future, log into the Admin Tool and navigate to Gateway > At a Glance. Set the Bridge Mode field to Disable.



Read more about Using Bridge Mode on Your Xfinity Wireless Gateway

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