user_nlsnlu's profile

Thursday, March 7th, 2024 2:47 PM

Closed

Unlimited internet

Have had zero luck adding unlimited internet.  Get all the errors and xfinity chat was of no help so decided to give this a try. Any and all help would be greatly appreciated. 

Accepted Solution

Official Employee

 • 

2.2K Messages

1 year ago

@user_nlsnlu Hello! Thank you for reaching out to us here on our Community Forum. We can certainly assist you with adding Unlimited to your services. Can you please send us a Direct Message with your full name and address? Here are instructions on how to send us a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

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