You have to give your limbs to get a live person and then you still cannot do it you cannot even chat for a life person anyone. Being that as it may, what is the password and username to the internet gateway?

Hi, I’m currently getting an ACP benefit that is slated to expire at the end of this month. l’ve done my recertification and I have a National Verifier ID. I’ve submitted my ID number throuh XFinity's application form three times now, and I keep getting emails from Xfinity saying that I haven’t r

I need to cancel my plan effective August 29th! I can't submit my request through chat and I've been on hold forever to talk with a rep over the phone. Can you guys enable a method to cancel it yourself online? This is insane.

I'm moving to a new address in a different state next month, and I got that move set up over the phone. However, my xfinity modem got shipped there way too early. I tried to get a customer representative to cancel the shipment and he told me it got cancelled, but UPS is still updating me saying that

Everytime I sign in, I am signed out shortly after. I tried different browsers, clearing cache, and resetting passwords among other things. I am trying to set up a wifi plan before moving into my new apartment soon so prompt help would be appreciated! Thanks.

Which Channels are Included in the More Sports and Entertainment Package for zip code 80230?

New to Xfinity internet. Wanted to add a mailbox for my wife. Went thru steps to send an invitation. She responded to the email and completed some form. Xfinity seems to have at least partially set up an account for her. Then Xfinity said it was processing a $25 charge. She had not entered a credit

The utility marking company did not mark my service line to my house and it was cut during a patio dig project. I have lost service to my house and the cut wire is exposed in my yard.

Should I move up from a DOCSIS 3.0 cable modem? I have 175Mbps subscription from Comcast. My Modem is an Arris CM820A, DOCSIS 3.0, it has been rock solid for many years:Wired Download SpeedUp to 285 MbpsDOCSIS Channels8 down x 4 up DOCSIS 3.0IPv6 The modem is connected to a Netgear AC1750, dual band

I had recently added on a secondary ip address to my residential Xfinity Internet account for an additional $4.95 a month. However due to technical problems between my modem and routers in trying to utilize it I've decided I'd rather just remove the feature than spending more time trying to fix it.

This problem started suddenly about a week ago. It was shortly after an hour-long Xfinity service outage in my area, but I don't exactly remember when that occurred in relation to the start of this problem, which is that whenever I try to access Xfinity stream in the Chrome browser, I get a black sc

On 8/28/2023 I chatted with an agent about a payment extension. After the payment extension was processed the chat agent asked about changing my legacy (NOT ON CONTRACT) (X1 Premier Pro + TP) plan. I said “No Thank You” after reviewing the proposed changes and ended the chat. Moments later I get a c

My neighbor has been experiencing the above error message almost every morning over the past two weeks. I reboot the system (unplugging the main box)—sometimes it comes back after one attempt, and sometimes it takes up to three attempts. This is getting old... Nothing has changed on the setup. &nb

I don't get paid till a week after my bill is due, I'm going to pay it then but I don't want my service to get disconnected

Hello, I would like to see if Gigabit x10 service is available at my residence and what the total construction cost will be. I have never put in a Gig x10 request at this address. I understand the charges below do not include additional construction costs if required. $299.95 – Monthly rec

Looking to cut my cable bill, i.e. cut the cord, by dumping the DVRs and associated cable services. But will maintain my internet service. By doing so, I can just go with other streaming services but does Xfinity offer a streaming option only, without including it as part of their TV services? Is t

Just got off the phone w/ Xfinity Cust Svc Retention Department, and for the first time ever, they didn't even make an effort to attempt to retain me as a customer. The offers extended to me were baffling- they pushed the $10 autopay discount and $30 affordable connectivity program as ways of reduc

I have a reef tank controller that requires a 2.4 GB connection. In setting up that controller how do I, or do I need to, specify anything within the Xfinity router?

What is 'Streampix?' I've not requested it nor have ever used it yet, I'm being billed for it! It(the aforementioned channel is listed a a"Premium Channel" and I wish it removed STAT. Xfinity/Comcast, your "service" is driving me to reconsider continuing w/your company. The package states "included"

In response to emails from xfinity, I upgraded my cable modem to the recommended Hitron CODA56. According to xfinity, I should be getting up to 200 Mbps upload speeds per my current Internet plan. But I am still seeing the same old 40 Mbps upload speed when I run a speed test. Both upstream and dow