Visitor
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3 Messages
I tried admin and password to get in my gateway does not work
You have to give your limbs to get a live person and then you still cannot do it you cannot even chat for a life person anyone. Being that as it may, what is the password and username to the internet gateway?
Accepted Solution
BruceW
Gold Problem Solver
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26.6K Messages
3 years ago
Check for login information on a label on the back or bottom of the gateway. If that doesn't work, and admin/password doesn't work (note these are case sensitive), you'll have to factory reset the gateway. Then the label login info should work. Note that the reset will clear any customization you have done. See "RESTORE FACTORY SETTINGS" on https://www.xfinity.com/support/articles/troubleshooting-your-cable-modem.
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