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Tuesday, February 28th, 2023

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Equipment shipped to new address before I move there

I'm moving to a new address in a different state next month, and I got that move set up over the phone. However, my xfinity modem got shipped there way too early. I tried to get a customer representative to cancel the shipment and he told me it got cancelled, but UPS is still updating me saying that the package will arrive in two days.

I can't pick it up in person, and there's someone else living there right now. What can I do about this situation?

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