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... Slow channel changing. ... With older legacy cable boxes, when the box received a signal from a remote it acted on that signal directly. I believe digital adapters still work that way. But X1 boxes are different. When using a remote to contro
Slow Channel Change
This is not a problem that just started. And resetting the X1 boxes will not do any good at all. This has been going on for years. Raising therates and not getting anything more for service is sad! Looks like when my contract is up, this will be my last hoorah for Xfinity. When you call te
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That's what I'd like to do, but don't know if it's available to do that. Or what exactly to do to use the remote for computer tv watching. I would think it would be available. I had a computer some 20 years ago where a remote was available, along wit
remote for pc
Is there a way to get an xfinity remote to work with pc tv watching? I'd like to be able to lay in bed and use my remote to fast-forward through my taped-shows commercials.
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@ComcastRayana hi, the remote I have is the XR11.
Xfinity XR11 remote won't pair both TV and receiver, only one
I upgraded my service to lower my bill, and the web page at checkout said I Had to change out my cable boxes to be compatible with the new services. Interestingly, when I went to the store to swap them, they gave me the exact same boxes and the same remotes. :/ Only this remote (same as last ones I
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Having the same issues. This has been going on a few days. I am unable to reply to message. I get the following error message: "The connection to remote server imap-central.ge.xfinity.com was refused or timed out while attempting to connect. Please t
Can't send email through comcast email
I can receive email however I cannot send emails anymore through outlook, on my phone or tablet, OR online directly through comcast. Please help me get my email back, I have updated my password and read through the forums and I desparately need assistance.
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If your tv/monitor needs an ok press to confirm changing inputs the X1 remote won’t do it
Changing input with XR11 remote
I'm new to cable and Xfinity! It has been a good experience thus far. I use my tv as a mirror monitor for my MacBook Pro so I could eliminate the tv remote altogether if I could "move" from hdmi1 to hdmi4 with XR11. I think this should be possible since the remote turns the tv on and off. Thanks
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@billmich88888 I don't see this as catering to a dementia segment of the population. When there are dozens (hundreds?) of channels available and the channel up/down button makes you scroll through all of them all the time. It pretty much mak
Can Xfinity remote "Channel Up/Down" button be programmed to only scroll "free to me" channels?
My elderly father, can't use the the channel guide and only uses the channel up/down to navigate. When changing channels this way it includes all the channels that we are not subscribed to. This is a very unusable experience. I've seen other posters also asking this question earlier
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user_318202 Hello and thank you for reaching out via our Xfinity Community Forums today. I’m truly sorry to hear about the trouble you’ve been having with reaching us and the frustration it's caused. I completely understand how difficult it can be wh
TALK TO A HUMAN
The cumulative number of hours I have WASTED over the past 5 years from attempting to get in touch with Xfinity is alarming, not to mention I never leave an interaction with Xfinity feeling good about the service I received. It's not the employees fault-- it's the forced automations on the phone tre
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Oh no, @user_166159! Sorry to hear that the remote is being laggy and causing frustration! Since you have already changed the batteries and reset the X1, another thing to check would be if anything might be blocking the transmission
Slow remote control
Please help. My husband is ready to throw the remote control out the door because of the long lag time from when he hits the button, to when the tv actually responds. I have changed battery's and also reset box with no change. Do i need a new remote or what?
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I have the same issue with a relative that has dementia. All modern remotes for TVs and cable boxes have too many buttons and functions for him to manage. He starts pushing buttons at random and will soon have things messed up to the point where I
Can Xfinity remote "Channel Up/Down" button be programmed to only scroll "free to me" channels?
My elderly father, can't use the the channel guide and only uses the channel up/down to navigate. When changing channels this way it includes all the channels that we are not subscribed to. This is a very unusable experience. I've seen other posters also asking this question earlier
Question
you can use the xfinity TV remote app's microphone and not have a beep sound.
Turn off “beep” sound when pressing Microphone button?
It wakes my husband up sometimes when I’m in bed and also, it’s annoying overall? Is there a way to disable the beep? ThanksEdit: it’s the XR15 remote.
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I pressed the A triangle and did a reset and now my voice remote works.
Voice Command not working
I just wanted to share a quick solution for an issue I ran across. So, my voice commands on my XR15 remote wasn't working. It would make an odd sound and flash the blue light instead of it staying on. I tried unplugging the set top box and pluggin it back in. Issue persisted. Checked remote power le
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Have you tried to re pair the remote to your TV? Here is a link: https://comca.st/3EtFsek. to assist you.
XR15 remote has stopped working power on Sony Bravia
I have been using an XR15 remote with my Sony Bravia tv and Yamaha receiver with no trouble for years, but about a week ago it stopped turning off the tv. I replaced batteries and factory reset XR15 and paired it but same issue still happens. I have XR15 remotes in spare bedrooms so I tried s
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Hi there, I hope you are having a great day! Are you still having issues with your remote control?
Remote control
Remote control not changing channels or responding to voice control, volume works, on and off works. Batteries were changed.
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can you scroll b/w the two options just the OK button doesn't work? or remote doesn't work at all? Can you try pairing via WPS? There is a button on the bottom of the flex device, press that and follow the on-screen instructions. Did you try remo
Stuck at “Pairing your set-tip box with Wireless gateway”
Box was working fine. Now it stays at the “Let’s start by pairing your set-top box with your wireless gateway.” Screen.- Have my own modem.- Remote will not work to select the 2 options of “initiate pairing” and “Manual Setup”Like I said the box was working fine for about a week. No it’s stuck here.
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Thank you for connecting with us with your feedback about the Xfinity TV Remote app, @user_9ow47c. We'll pass along your comments. We have the Xfinity Web Remote you can use here: https://remote.xfinity.com/. Here: https://www.xfinity.com/support/ar
Xfinity tv remote app
Please bring back this app! It was so useful managing services while away from home! You keep charging more and we get less in return. PLEASE RESTORE THIS APP!
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@XfinityDena Hi, thank you for your response. I have already replaced the remote control once.
Program remote control with Denon receiver
We received a new tv box and remote control in January. The programming of the remote control hung part way through. I have been able to program the remote control partially to where I can change channels and the volume with the remote control. We can’t use the voice portion of the remo
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My voice remote feature is disabled. Hiw can I enable this feature?
My voice control on my remote will not work why
Everything on the remote works, except for the voice control
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I agree, really bad decision. I too would agree, bring back the TV Remote App!
Xfinity TV Remote Not Working
The Xfinity TV Remote App on Apple has stopped working. As a long time customer of Xfinity it’s very disappointing that a very easy to use app is no longer available to use. Accessing the Xfinity Stream app takes more time and is cumbersome. Please bring back the Xfinity Remote App back.
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Changing channels doesn’t work. ... Identical problem with second TV in bedroom. ... When using a remote to control an X1 cable box, this happens: The remote sends a signal to the box The box sends that signal to a server at Comcast over the
BruceW
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3 years ago
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Can’t change channel. Remote frozen except for audio.
Changing channels doesn’t work. Stuck with CNN. Remote audio function works but nothing else. New batteries. Identical problem with second TV in bedroom. Rebooting everything (TV, router, xfinity box) did not solve the problem.
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