Remote control

Remote control not changing channels or responding to voice control, volume works, on and off works. Batteries were changed.

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Problem Solver

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528 Messages

2 years ago

Hi there, I hope you are having a great day! Are you still having issues with your remote control?

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Visitor

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1 Message

2 years ago

I need new remote shipped.

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Problem Solver

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1.1K Messages

We'd be happy to get you a new remote shipped @user_70a781. Please send us a DM with your name and address.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the “chat" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

I no longer work for Comcast.

2 years ago

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