Unsure why Comcast is denying its paying customers the ability to see any of the West Coast teams that have been newly added to the Big 10. They are part of the Big 10, this is not new information and has been in the works for over a year why is Comcast prohibiting Oregon games Washington games UCLA

Today all of a sudden, with no explanation Xfinity Stream App will not play a channel for which I pay without having my location services turned on. And I am on my home wifi !! Why Xfinity Why ????

I’m getting many old recordings of Law and Order from 2013 on BBC America. My program says only New and from NBC. I got 6 on one night. It is annoying.

Everytime I try to open Disney plus it asks me to purchase new equipment free of charge. Then I click yes and it says ERROR. What should I do

My DVR has four real recordings on it, but claims to have 99 total recordings, and to be 70% full. I have tried all of the options I can find, including resetting the TV box, with no effect on these non-existent recordings. Obviously I cannot select any of them in order to delete them. Xfiniity c

I'd like to remove xFi Complete from my account/unlimited data. Haven't been using much data last 3 months, no need for it. Thanks.

My remote is automatically tuning channels to HD. How can I turn that off?

I spent about 4 1/2 hours on the phone and chat today with customer service trying to get them to delete a purchased movie in my account. It was purchased five years ago and I didn’t even realize it was still in my account. It is inappropriate for children and others in the household, and it really

I am at the point of pulling what little hair I have left out of my head. My last name on my account somehow became misspelled which causes any orders I make to be canceled. I contacted support via phone  they sent me a ECM to fill out since I have not changed my name or gotten divorced I woul

When I moved into my current home about 7 years ago I found an old rotary phone in the basement. When I had my Internet, phone, and cable set up by Xfinity, the tech tried to hook the phone up so that it could still be used as a house phone. Of course, he didn't spend all day working on it, but

On 12/14/24 I called and spoke to an agent at Xfinity about a new promotion because my bill was about to triple. She told me she found a great deal with the GIGABIT EXTRA internet, X-fi Complete, and my flex box for $85.26 a month after tax. She said that price was locked in for 24 months. The off

I have been chatting with Xfinity about a 2nd IP address on my SB8200 I have been told by different agents: I can get a 2nd IP if I have a rental modem I already have a 2nd IP (and went on to supply me with my IPv6 address) Log into my Window computer and type ipconfig /renew to get a second one

I received a email saying that they received my request for my services to be cancelled but I never requested that they be cancelled. What can I do.

Hi I didn't know where to put this. The User Interface update that was just released looks terrible. I work in design and this is an absolute downgrade from the elegance the previous UI had. Thank you. Have a nice day.

I received a replacement XR2 remote, which works fine. How and where do I return the old remote.

I just upgraded from a 300 mbps plan where I got 350 mbps to a gigabit plan. At first I got 524 gbps down, 41.7 gbps up. Fair enough, I'm in a Chicago suburb and there are probably a lot of people working from home. Then I actually tried to use the bandwidth. I opened up a NNTP client and rate limit

My X1 set top box, which I've had for a number of years now, seems to be dead. When we got up this morning it was making a pretty awful grind/buzz sound that makes me suspect that its internal hard drive has died, and it just sits with a `- -` status code on the screen forever. I tried power cycling

Does Xfinity provide software to install a VPN on my home computer?

My installation uses Arris TG1682G currently set in the default "router mode." This TG1682G is used with an XFinity home setup w/panel and 3 XCam cameras. I believe the cameras are the original non-XCam2 cameras (I think they are not XCam2) because they show up in the app info as "XCam" not "XCam

I am hoping someone here can help me troubleshoot this issue. For months, my internet connection has been randomly dropping multiple times per day. Today, I looked into the modem logs (CM2000) and this is what I see over and over. Any analysis or advice would be much appreciated - I work from home a