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Friday, December 20th, 2024 6:35 PM

Home VPN software?

Does Xfinity provide software to install a VPN on my home computer?

Official Solution

Official Employee

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1.3K Messages

22 hours ago

@user_9ecpir
No. At this time, we do not offer a VPN for computers and other non-mobile devices. I am going to send up the recommendation of having a service that protects all your devices while on the go. This article has some great information about using third-party VPNs on our network. Thank you for your question. If you have any other concerns, feel free to make another post on the appropriate board.

Official Employee

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2.7K Messages

23 days ago

Thank you for reaching out @user_9ecpir Are you speaking about Advance Security? 

3 Messages

@XfinityDena​ 

I do not know what Advance Security is.

What I know: Thanks to Xfinity, I have a VPN configuration on my iPhone. When I need a VPN, I can use it.

My question: I would like to know if Xfinity can give me a VPN to use on my Mac.

Official Employee

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2.2K Messages

@user_9ecpir

Xfinity VPN, also known as Advanced Security on the go, provides a secure VPN connection for Xfinity Internet customers. It automatically establishes a VPN profile on compatible Android or iOS devices when connected to unsecured WiFi networks. Users can disable the VPN feature through the Xfinity app if experiencing connectivity issues. Xfinity supports VPN access through the wireless gateway with any security setting. https://www.xfinity.com/support/articles/using-a-vpn-connection

 

 

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3 Messages

Thanks, but I already have a VPN configuration on my iPhone. 

My question: I would like to know if Xfinity can give me a VPN to use on my HOME COMPUTER (Mac)?

Official Employee

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1.1K Messages

user_9ecpir thank you for using the Community Forums page to reach out regarding a VPN. We do have a feature known as Xfinity Advanced Security, which helps you connect on the go to a VPN. As for your Mac desktop computer, you may have to look into other 3rd party options.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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