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X1 box activation trouble
Trying to set up my new X1 BOX for tv. It asks for last 4 digits of phone number but says phone number is not on account. Error XRE-00284. HELP!
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Customer Service
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Connect Bluetooth headphones
Had Beats headphones connected and working. Now they will not connect and message Xre-22005. The headphones are not connected to any other device and I have reset both many times. What next?
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X1
Hey @pamm2, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Video and TV service. I would be more than happy to offer my assistance lo
Unable to Access FOX, CBS and ABC
Since yesterday I cannot access FOX, CBS and ABC channels in my amazon firestick tv through the xfinity stream app. The message prompted Subscription Required::12012 Your subscription does not include this channel. Please choose another channel. All other TVGO channels are working just fine. Why am
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This issue occurs about 2 times a week or so. In fact, my tv is currently giving me error code xre-03062. This is very frustrating as this is a brand new 4K tv box. Is it bricked?
4K box stuck at “Welcome” screen.
I came home today around 4:00 PM and turned my tv on. The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed. I unplugged the power for 30 seconds and attempted a hard reboot, with mostly the same results, the only difference being that now the “W
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I'm having the same problem right now. Works on the smart TV streaming app, but times out with xre-03137 on many of the channels, but in particular 3086. (The one I want to watch) The agents have not been helpful.
Why am I seeing error XRE-03137 whenever I try to tune to channel 3069?
The National Hockey League is providing a free preview of their NHL Center Ice package through October 24, 2022. It was working fine through October 15, 2022. It stopped working on October 17, 2022. I see several different error messages depending on whether or not there is an active ga
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Yes, i had the same issue. Not sure if anyone else is having this issue. We are getting an error that says "Sorry, there seems to be a problem here." XRE-03121 when we try to very channels. This is very frustrating as we are paying for this service.
Xfinity.com access in PC
I can't sign into Xfinity.com. Get message: Access denied. You don't have permission to acccess "http://login.xfinity.com/login" on this server. I can login with no trouble on my mobile. I can't reach tech support, because the Live Assistant doesn't ask me the right questions.
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I am experiencing the same problem as many of the posts here. Error code XRE-03137. Started 2 days ago. Same thing happened last year during the hockey season. This is really unacceptable.
NHL Center Ice problems
I have been reading lots of posts/complaints about error XRE-03137 with trouble connecting. It has been happening several times a night to me trying to watch a game. 5 to 6 times screen going black missing 10 to 15 minutes of the game easily. I paid $70 for 4 months of games and this is unacceptable
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Hello, @user_5fc56v! Thank you for taking the time to visit our Xfinity Community Forum and create a post with your service concern. You've come to the right place! Our Digital Care Team is awesome to work with, and it would be my pleasure to help in
Tv Not working properly
My xfinity isn’t working properly XRE-03056 keeps going to an unwanted channel
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ANSWERED: What is the YouTube App on Xfinity X1 and how to use it
This article provides an overview of the YouTube app on Xfinity X1. Eligibility To use the YouTube app on X1, you'll need: Xfinity Internet service A compatible X1 TV Box (excludes RNG150s) Access and use the YouTube app To access the YouTube app, press the xfinity button on your remote contr
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TV
I'll add that soemtimes when it freezes up, I can get the guide up but I get an error message when I try to choose another channel - XRE-03062 "Sorry we're having some trouble. This program is not available at the moment. Please select another progra
Pixelation and freezing every evening on multiple channels
Every evening for over the last month, we've had horrible pixelation and freezing on a number of our HD channels (ABC, TBS, Discovery, etc., about 15 channels total). During the day, all channels are fine and our internet signal is never affected. It starts each day around 5:30p and lasts until arou
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My box, even though being a 4k DVR didn't work. I got error XRE-07004 "We're sorry. This program is not available to watch at the moment...." I had to stream Fox to watch the game. What does this error mean?
FIFA World Cup 2022
From November 20th – December 18th, you can catch all the action for the FIFA World Cup Qatar 2022TM on Xfinity Discover personalized, interactive and bilingual viewing experiences across all our platforms, including Xfinity X1, Xfinity Flex, the Xfinity Stream app and XClass TV. Simply
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It is working today. last night I received the following error code: XRE-03137 it was ironic that during a free preview week, even though I bought the package I could not watch any games… hopefully it is fixed for good…
NHL center ice
NHL Centre Ice is cutting out during games & having trouble connecting when switching between games… I also have ESPN+, but switching is a pain!! the cutting out or trouble comnecting between games did not happen in the past
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Local ABC and FOX not connecting
For going on 2 weeks we have not been able to connect to our local ABC and FOX stations getting the message "sorry, unable to connect" (Code XRE-03059). What gives? This is so frustrating for the amount of money I pay!!
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Channels and Programming
Error message
I am constantly getting the error message XRE03090 on my TV in the main area. It is very frustrating and XFINITY has not resolved. I may cancel using Xfinity as I can not use my tv downstairs in I’ve spoken with six reps that have still not help me. can someone please respond and resolve
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X1
This is the third time this year this XREx03121 code happens. Also happen last year. Wish I know it was a cross the system issue before sitting on the phone for a hour with customer service tonight with no help.
NHL Center ice subscription stopped working today
Been a center ice subscriber for over five years and none of the Channels work tonight they all worked Monday
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I have the same issue. At first it was a channel not working issue, XRE-03121 or something. Called support, they said it was a known issue affecting many customers. Now I have the message saying I need to subscribe. I had Altitude as part of my ultim
Altitude missing
I have had a "legacy' account for many years.it included Altitude channels until comcast dropped altitude. Now that its back i have been able to get Altitude live on my phone but not the tvs. After hours with an agent resetting the tv boxes etc they said just wait for it to be fixed. Then they follo
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Lagoonies Did you get the boxes as a Self Install Kit (SIK)? If so, have you called the activation number: 855-OK-BEGIN Which box (dvr or terminal) is giving you troubles? Do you see XRE/RDK error codes?
X1 Technical Issues
Welcome to the new "X1 Technical Issues" thread. We ask that you post all of your X1 related technical issues (Audio, Set Top Box, etc.) here. Below, you will find links to X1 Help articles that may assist you in resolving your technical issue: Xfinity TV: Basic Troubleshooting Find and Trouble
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Been having problem with certain channels not coming up. Getting XRE03136 error. Hard rebooted a 4 times already with system refresh. Still nothing improved
user_nzjqim
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6 months ago
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XRE-03136
My cable is back up in every room but my living room which has the main box. It attempts to load different channels but only opens one (MGM) and if I try to change the channel, it gives me error code XRE-03136. We have unplugged and rebooted MANY times.
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