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Tuesday, July 16th, 2024 7:21 PM

XRE-03136

My cable is back up in every room but my living room which has the main box. It attempts to load different channels but only opens one (MGM) and if I try to change the channel, it gives me error code XRE-03136. We have unplugged and rebooted MANY times.

Official Employee

 • 

1.4K Messages

2 months ago

 

user_l1eh3p I am glad to hear your cable is back up and we can help with this error code.

This error is commonly a temporary signal issue or interference outside of the home, and it usually resolves itself within an hour or less. Occasionally, we experience system issues that might take some additional time to resolve.

Meanwhile, access this video live or On Demand using the Xfinity Stream app on mobile devices and supported smart TVs, as well as the Xfinity Stream portal on a PC.  If you are still having issues please let us know. 

 

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