Greetings, @user_eec769! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your TV service, but you have definitely come to the right place for assistance.
Can you please tell me a little more about when or where you are seeing this error? XRE-00250 is a sort of activation issue, but it can also be fairly generic. Is this happening on a new box that has never been used, or a previously working box that started displaying the error?
XfinityJamesC
Official Employee
•
2.1K Messages
3 years ago
Greetings, @user_eec769! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your TV service, but you have definitely come to the right place for assistance.
Can you please tell me a little more about when or where you are seeing this error? XRE-00250 is a sort of activation issue, but it can also be fairly generic. Is this happening on a new box that has never been used, or a previously working box that started displaying the error?
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