New Poster
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5 Messages
Repeated error codes
Why do we keep getting error code on MSNBC? This happens often, even daily sometimes. It involves a long process of working through assistant to gain the channel again. It’s getting tiresome and we often watch this channel. We shouldn’t have to refresh, restart, etc all the time. Error code XRE-03136 came up several times today. It’s been restarted and channel is back. But it’s happening a lot! What can be done to stop it?
XfinityRaul
Official Employee
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1.6K Messages
2 months ago
Good morning, @funbugin. I appreciate you making us aware of this error code XRE-03136 you keep getting even after restarting your cable box. I would love the opportunity to investigate this further and figure out a permanent solution to this problem you're experiencing.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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